Healthcare Administration
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Results-driven Healthcare Administrator with over 10 years of progressive experience supporting and leading clinical operations, patient access, and physician practice management within top-tier healthcare systems, including Penn Medicine, CHOP, Nazareth Hospital, and Thomas Jefferson University Hospital. Skilled in optimizing workflows, improving patient satisfaction, managing cross-functional teams, and ensuring compliance with regulatory and quality standards. Adept at leveraging Epic, Kronos, and HRIS systems to enhance efficiency and support organizational goals.
Practice Management • Patient Access & Scheduling • Revenue Cycle • Staff Training & Leadership • Payroll & Budgeting • Credentialing & Onboarding • Regulatory Compliance • Insurance Verification & Billing • Quality Improvement • Data Analysis • Physician Relations • Process Optimization
Master of Science, Healthcare Administration — GPA: 3.2
Purdue University Global, Davenport, IA — Oct 2020 – Oct 2023
Bachelor of Science, Healthcare Administration — GPA: 3.8
Purdue University Global, Davenport, IA — May 2016 – May 2019
