Doorman at Goldfarb Properties (2025-06 – 2026-01)
- Maintained lobby cleanliness and greeted residents to create a welcoming entry experience with measurable tenant satisfaction.
- Conducted routine security inspections and reported maintenance issues to management, reducing unresolved incidents and improving property safety.
- Monitored building access patterns and adjusted entry procedures to improve visitor flow, producing noticeable reductions in congestion during peak hours.
- Assisted residents with mobility and luggage during move-ins, coordinating with vendors to ensure smooth transitions and enhanced tenant experience.
- Introduced a standardized log for deliveries and maintenance requests to accelerate follow-up actions, yielding more timely repairs and clearer accountability.
- Provided courteous tenant interactions and proactive communication about building updates, strengthening resident satisfaction and retention.
Doorman at 470 Park Ave (2021-05 – 2022-09)
- Ensured cleanliness and safety of building grounds, lobby, and common areas, addressing debris, graffiti, and trash daily.
- Managed package and mail distribution while monitoring tenant and visitor access with detailed activity logs.
- Reported maintenance issues and security concerns to management, enhancing building upkeep and resident satisfaction.
- Conducted regular security checks and documented incidents of vandalism or damage for follow-up.
- Inspected building access points and implemented entry protocols to reduce unauthorized entries, improving tenant confidence and incident traceability.
- Managed lobby flow during peak hours by directing foot traffic and prioritizing visitor screening, enhancing arrival efficiency and tenant convenience.
Doorman at The Alexander (2016-06 – 2017-10)
- Maintained a pristine lobby and entrance, assisting residents with packages and ensuring a welcoming environment.
- Performed routine security inspections and reported property damage or repair needs to management.
- Facilitated communication between residents and management during policy updates, clarifying expectations and easing implementation.
- Introduced a streamlined visitor-check process using clear ID protocols, enhancing throughput while maintaining security compliance.
- Managed peak-hour entry flow and directed vendor access to maintain orderly operations and reduce wait times for residents.
- Monitored building access patterns and adjusted entry procedures to reduce unauthorized entries, strengthening resident safety and incident traceability.
Doorman/Bellman at Executive Hotel Le Soleil (2015-08 – 2016-06)
- Provided exceptional guest services, transporting luggage, delivering packages, and escorting guests to rooms.
- Explained hotel features and demonstrated room key usage, enhancing guest experience.
- Coordinated cab services for departing guests, ensuring smooth check-outs.
- Anticipated guest arrivals and streamlined lobby flow by coordinating entry protocols and valet handoffs, improving check-in efficiency and guest convenience.
- Aligned with concierge and front-desk teams to resolve guest requests rapidly, shortening response cycles and boosting perceived service reliability.
- Managed luggage logistics during peak shifts using prioritized routing, reducing wait times and ensuring timely delivery to rooms with care.
- Inspected and maintained lobby equipment and guest-facing supplies, preventing service interruptions and preserving a polished hotel presentation.
