Jay Ramos
Team Manager
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About
Dedicated to resolving complex technical issues and empowering individuals and businesses with the right Microsoft tools and products. I combine hands-on technical expertise with a deep knowledge of Microsoft’s ecosystem to deliver seamless troubleshooting and tailored technology solution
Experience
Technical Support Specialist - Concentrix Mall Of Asia (Microsoft)
(2018-07 - 2019-12)
Dedicated to resolving complex technical issues and empowering individuals and businesses with the right Microsoft tools and products. I combine hands-on technical expertise with a deep knowledge of Microsoft’s ecosystem to deliver seamless troubleshooting and tailored technology solution
Sales Engineer - RandBTech Trading.
(2019-01 - 2024-11)
Tech enthusiast and solution architect at heart. As a Sales Engineer, I translate intricate product features into real-world business advantages—helping clients discover, evaluate, and adopt the right technical tools to scale their operations- Creation of banners and graphic content.
Google Ads Strategist - Concentrix Glorietta 5
(2023-12 - 2024-12)
I partner with business owners and agencies to engineer high-converting PPC campaigns, untangle complex account performance, and scale revenue through data-backed optimization.
Team Manager - Concentrix Glorietta 5
(2025-01)
leading high-performing digital marketing reps. Translates complex client goals into custom search, display, and performance max frameworks while leading campaign managers in account auditing, strategic execution, and performance scaling.
Education
Atheneum Amcan School (1998 - 2010)
BS - Electronics & Communication Engineering - Lyceum Of The Philippines Manila (2010 - 2015)
