Jay

Dependable professional with experience as Front Desk Manager and Night Auditor at Ramada Inn and Baymont Inn, skilled in guest relations, multitasking, and reservations management. Demonstrated strong organizational and communication abilities, along with compassionate in-home caregiving experience. Authorized to work in the US for any employer.

Willing to relocate: Anywhere

Front Desk Receptionist at Marriott (2024-09 – 2026-03)

• Answer phones, collect payment, interact with guests

Front Desk Manager/night Auditor at Ramada inn and suites (2018-09 – 2024-02)

• Managed front desk operations by greeting guests, multitasking, and answering phones using strong computer skills to ensure efficient check-in and guest satisfaction

Front Desk Manager/night Auditor at Baymont inn and suites (2018-09 – 2024-02)

• Handled high-volume phone calls and reservations, greeting guests to provide excellent customer service and streamline front desk operations In Home Caregiver at Private (2011-12 – 2018-08)
• Prepared meals, maintained a clean environment, and administered medication reminders to support daily living and enhance client well-being
• Provided companionship and supervision throughout the day, ensuring safety and comfort for the client

Associate in Secondary English Education – University of Kentucky (2007 – 2009)