Jay Yoo

With over 15 years of diverse and progressive experience in Information Technology in Healthcare settings. I have completed a variety of projects from project management to hands-on systems. Strong teamwork and collaboration inter-Department are what motivates me. I take ownership in my team, work, colleagues, and most importantly my family and take responsibility seriously.

• Microsoft Office 365 multi-sites migration
• Migration readiness and monitoring the overall status and design for Azure infrastructure.
• Managing on-premises environment with ADSync for hybrid environment
• Launched a mission critical app through Azure Virtual Desktop, AVD, Azure SQL Managed Instance.
• Built SOW and POC environments and documents to provide a pilot testing before each implementation.
• Interface and coordinate with the Microsoft AVD deployment, plan, execute phases and manage migration activities and issue resolution. 
• Bring solutions for IT services and products that are met with company’s missions and goals while optimizing the budget
• Monitoring AVD environment and SQL Managed Instance with preemptive alerting.
• Demonstrate on time completion and delivery of migration. 
• Contribute and update staff training and create knowledge bases.
• Identify and implement workarounds for specific issues during migration phases as they arise.
• Provides day-to-day support working with Enterprise Azure architects and implemented recommendations, modifications, and new solutions for the interim and long term.
• Interface with 3rd party apps, API, HL7. 
• Monitor Azure performance and implement improvements and add resources while conservatively considering budgets. 
• Manage IT team and assign technicians per each role for all technical issues.
• Microsoft Intune, Defender to create a policy that affects a variety of computer groups with dynamic membership rules to assign based on a user/ device’s attributes.
• Azure Conditional access to provide the most up-to-date policy for MFA while customized settings are assisting staff to maximize their productivity. 
• Adjusts Email app to tighten the security to block email compromise by disabling legacy email protocols but provided Modern Access for SMTP relay that’s still compliant with Microsoft security standard. 
• Create and update documentation to ensure a consistent support experience from the broader vendors and end user self-service where appropriate.
• Manage and prioritize medical record system, support issues.
• Create a testing environment with a separate managed SQL instances on Azure, ran a full pilot testing before every deployment to minimize impacts to production environment
• Provide feedbacks and updates to stakeholders group and follow up on additional requests
• Deliver community building, increase staff engagement, encourage staffs
• Multi Cloud projects completed, AWS and Azure running servers over cloud for high availability to meet business requirements. 
• Windows Server OS 2003, 2008, 2012, 2016 Microsoft SQL Server 2005, 2008, 2012, 2016 Microsoft Exchange Server 2003, 2007, 2013, Active Directory, IIS, Domain Server, Microsoft Sharepoint 2013
• Citrix Farm since 4.5
• Advanced Email Security Systems, Barracuda, Proopoint, Avanan, Microsoft Defender, Intune, Endpoint, SCCM, SIEM, SEG, but not limited to MS Azure products
• VMWare and Hyper-V 15 years’ experience of Design, Architect, Install, Deploy vCenter, ESXi, vMotion, HA, SRM
• Cloud VPC with AWC, and private Vlan on Azure for DR / HA/ Failover planning.
• Disaster Recovery design, implements 3-2-1 backup, being cognitive with the organization’s end goal in regards to RPO, RTO. 
• Real-time replication, Failover orchestration planning.
• Document management system, Laserfiche, Docusign to Sharepoint online, OneDrive, Teams, Power Platform to improve processes and automation, monitoring, scaling and performance.
• Scripting experience with Power Platform, Python, Visual Basic, Java, BASH, Powershell, SQL query.
• Monthly meetings with the leadership team of each department, discover their suffering workflow, and identify the root cause, and provide options to improve their process using Power Automate, PowerApps
• Design IT system in HIPAA-Compliant environment
• VEEAM, Backup & Replication, Failover, VirtualLab, Disaster Recovery Veeam One
• Deep understanding Application stacks from a variety OS, Windows, Linux
• TCP/IP, DNS, DHCP, and Routing, Wireshark, rSyslog using Meraki, Content Filtering management, Deep understanding compute and network infrastructure from 10+ years experience 
• Experience Shell, Powershell, Batch, VB, Java
• Excellent written and oral communication skills, people control skills to cope with unpleasant customers
• Lead IT Department, teamwork, encouragement, career goal guidance without sacrificing team performance
• Firewalls, SonicWall, Meraki, Cisco ASA, IDS/IPS, and Higher Layer firewall integration with Active Directory. 
• Cisco Layer 2 and 3 Design, VLAN, LACP, OSPF, BGP, VRRP
• SAN NAS install, manage, maintain Nimble / Dell / NetApp/ HP iSCSI, NFS, Fiber, SMB, NFS/ iSCSI/S3
• Report directly to the Executive Director, Budget Planning, Project Planning, short to long term vision
• Experience of AWS
• Network Administrator level knowledge of enterprise network technologies TCP/IP, DNS, DHCP, SSL/TLS, VLAN, VPN, floating Ips, load balancers, firewalls, and troubleshooting

BS of Computer Science