Jaydin Chandie

CompTIA A+ and Microsoft Office Specialist certified professional with hands-on technical training and more than three years of remote customer service experience. Brings strong problem-solving and communication skills, along with practical training in computer hardware, software, operating systems, troubleshooting, and networking fundamentals. Seeking an entry-level IT Support, Help Desk, Desktop Support, or Technical Support position.

Fulfillment Center Associate at Amazon (2024-12 – 2026-07)

• Processed, sorted, scanned, and prepared customer orders accurately in a fast-paced environment.
• Efficiently packaged items onto conveyor belts for expedited processing in a timely manner
• Identified and reported inventory discrepancies or damaged items to help maintain order accuracy.
• Demonstrated reliability, attention to detail, and strong time management skills.

Remote Customer Service Representative at Global Contact Services (2021-02 – 2024-11)

• Managed high-volume inbound customer inquiries independently in a remote work environment.
• Resolved billing, account, and service-related concerns through effective problem-solving and clear communication.
• Documented customer issues and resolutions while meeting daily call-volume and quality expectations.
• De-escalated customer concerns professionally and maintained positive service experiences.

Technology – Job Corps Technology Academy (2025-04 – 2026-06)

General Educational Development