Customer Service Manager at Earthwise Pet - Rancho Cucamonga (2023-10 – 2025-04)
- handling employee issues
- bank deposits
- making schedule for all employees
- handling customer issues and requests
- opening & closing the store
- receiving shipments and handling them
- special ordering items that are low or out of stock
- handling all documents for the store and communicating with HR & IT
Dog Trainer / Dog Walker at Personal - Rancho Cucamonga, CA (2019-01 – Present)
- Utilized positive reinforcement techniques to encourage desirable behaviors in dogs.
- Taught basic commands such as sit, stay, and come to dogs of all breeds and ages.
- Stayed up-to-date on new developments in canine behavior research and trends in the industry through continuing education courses and professional networking opportunities.
- Utilized positive reinforcement techniques while working with dogs in order to create an atmosphere of trust and respect between handler and pet.
- Performed initial assessments of dogs' behavior and temperament to tailor training methods effectively.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Cared for pets during owners' absences.
- Performed follow-up visits at client homes to assess success of training program implementation by owners.
Animal Foster at Angels and Paws Rescue - Rialto, California (2018-01 – 2020-04)
- took in animals that needed a foster home
- cared for and nursed back to health animals that needed help
- provided care for animals until adopted
