Detention Deputy - Pulaski County Sheriff's Office - Little Rock, AR
(2026-01)
- Monitored inmate activity to ensure compliance with facility regulations and safety protocols.
- Conducted searches of inmates and property to prevent contraband entry into the facility.
- Assisted in emergency response situations, maintaining order and supporting medical personnel as needed.
- Documented incidents and prepared reports accurately for further review by supervisory staff.
- Enforced facility rules consistently, promoting a safe atmosphere for both inmates and staff members.
Account Representative II - Baptist Health Medical Center - Little Rock, AR
(2023-05 - 2026-01)
- Conducted regular follow-ups with clients to ensure timely resolution of billing and service-related concerns.
- Delivers superior customer service, attaining a 98% satisfaction rate.
- Executes comprehensive revenue cycle activities, enhancing cash flow by 15% through strategic insurance payment collection and resolution of reimbursement issues.
- Analyzes accounts for efficient collection of outstanding AR, achieving a 20% reduction in average days in AR.
- Prevents unnecessary or incorrect write offs, conserving approximately $10,000 annually for the organization
Patient Care Aide - SYNERGY Homecare - Little Rock, AR
(2021-08 - 2023-05)
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance patient well-being.
Patient Care Aide - Kindred At Home Home Health - Little Rock, AR
(2021-06 - 2021-08)
- Maintained cleanliness and organization of patient environments for safety.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Assisted patients with daily living activities to enhance comfort and well-being.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Provided companionship and emotional support to promote patient mental health.
- Maintained a clean and safe environment in compliance with health regulations.
