Receptionist at The Courtyard at Oshkosh (2026-01 – Present)
- Greeted and welcomed visitors, providing a positive first impression of the company
- Maintained an organized front desk area, including managing visitor sign-in process and distributing badges
- Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
- Managed office supplies inventory by monitoring stock levels and placing orders when necessary
- Collaborated with other departments to ensure smooth operations and effective communication within the organization
- Assisted with administrative tasks such as filing documents, photocopying materials, and preparing correspondence
Team Lead at Clarity Care (2021-12 – 2026-03)
- Supervised and onboarded new hires, providing orientation support and training guidance.
- Assisted HR with employee performance documentation, corrective actions, and policy compliance.
- Coordinated staff scheduling and monitored time and attendance records to support payroll accuracy.
- Maintained detailed regulatory documentation in compliance with state and organizational standards.
- Served as liaison between employees and management to reinforce policies and resolve concerns.
Psychiatric Technician at Winnebago Mental Health Institute (2019-11 – 2021-12)
- Documented behavioral observations and interventions accurately to meet legal and compliance requirements.
- Supported a secure, regulated environment requiring confidentiality and professional judgment.
- Worked closely with interdisciplinary teams, communicating clearly under high-pressure conditions.
- Maintained detailed logs and reports aligned with institutional standards.
Direct Support Professional at Clarity Care (2018-05 – 2019-12)
- Maintained detailed client records and financial documentation with accuracy and discretion.
- Followed strict policies, procedures, and compliance standards in daily operations.
- Demonstrated reliability, time management, and consistent documentation practices.
Office Assistant at WI Computers / WI Graphic Media (2017-01 – 2018-05)
- Provided front-desk administrative support, handling calls, scheduling, and customer inquiries.
- Managed data entry, document organization, and office records.
- Maintained professionalism in a fast-paced customer-facing environment.
PCA Personal Care Assistant at Lakeland Care, Inc. (2016-01 – 2018-05)
- Maintained a clean and safe living environment through housekeeping and sanitation practices.
- Provided companionship and emotional support to enhance client well-being.
- Handled financial transactions and managed client funds responsibly.
- Operated company vehicles for client transportation and errands.
Personal Care Worker (PCW) at Almost Family, LLC (2015-06 – 2018-05)
- Maintained a clean and safe living environment through housekeeping and sanitation practices.
- Provided companionship and emotional support to enhance client well-being.
- Handled financial transactions and managed client funds responsibly.
- Operated company vehicles for client transportation and errands.
Shift Leader at Taco Bell (2014-01 – 2015-01)
- Supervised staff, delegated tasks, and ensured compliance with workplace procedures.
- Managed cash handling, scheduling, and daily operational documentation.
- Opening and closing store.
- Great Customer service.
