Medical Assistant/Medical Receptionist at Foot and Ankle Specialists of Southeast Michigan (2025-01 – Present)
- Prepare patients for exams and treatments; obtain vitals, medical history, and chief complaints
- Assist the podiatrist with in-office procedures, including nail care, wound care, injections, and minor surgeries
- Clean, sterilize, and set up exam rooms and instruments
- Apply dressings, wraps, splints, and assist with casting and orthotics
- Perform basic wound and diabetic foot care as directed
- Administer medications and injections
- Operate X-ray
- Educate patients on foot care and post-procedure instructions
- Schedule appointments and coordinate follow-ups
- Verify insurance and assist with prior authorizations
- Document patient care in the EHR and prepare charts
- Assist with billing, coding, referrals, and prescription refills
- Manage supplies, inventory, phone calls, and patient inquiries
Nursing Assistant (Best Choice) at Corewell Health/ Henry Ford Health (2023-04 – Present)
- Assisted with daily living activities (bathing, dressing, feeding, mobility)
- Monitored and recorded vital signs
- Performed x-rays EKGs glucose testing, lab testing, wound care
- Emergency room and ICU experience
- Reported changes in patient condition to nurses
- Provided emotional support to patients and families
- Maintained accurate care documentation
- Aided in patient transfers and transport
- Followed infection control protocols
- Supported basic medical procedures under supervision
- Caring for psychiatric patients with behavioral issues
- Dementia training mobility training
Mail Handler at United States Postal Service (2015-03 – Present)
- Equipment operator: Operator Stand up Forklift, Hilo, Tug. Dock
Caregiver/PCAMed Tech at BrightStar Care (2022-10 – 2024-04)
- Worked in the home and facility assisted with clients daily activities, such as bathing and bathroom functions, feeding, grooming, taking medication, and some housework
- Transportation to and from appointments
- Helped client with memory care
- Helped mental and physical rehabilitation
Behavioral Health Technician at Brighton Health Center (2019-09 – 2023-12)
- Helping with patient intake and discharge, and escorting patients to appointments
- Vital signs, ensure patients follow their treatment plans
- Observing patient
Intake Coordinator at Common Ground Sanctuary (2017-01 – 2019-08)
- Supervised and ensured the safety, security, and well-being of youth in a residential detention setting
- Monitored behavior, enforced facility rules, and provided crisis intervention and conflict resolution
- Maintained accurate documentation of incidents, observations, and daily activities
- Assisted youth with daily living skills, educational programs, and recreational activities
- Collaborated with counselors, case managers, and staff to support rehabilitation and treatment goals
- Promoted a safe, structured, and trauma-informed environment while maintaining compliance
Resident Aide at At Home Care Home Care (2016-01 – 2017-12)
- Work in the home and help their clients with daily activities, such as bathing and bathroom functions, feeding, grooming, taking medication, and some housework
Office Manager/Intake Coordinator at River Oaks Senior Living (2012-08 – 2017-01)
- Manage daily office operations, scheduling, and patient flow
- Supervise, train, and evaluate administrative and clinical support staff
- Ensure compliance with HIPAA, OSHA, and healthcare regulations
- Oversee billing, coding, insurance verification, and revenue cycle processes
- Handle patient concerns, complaints, and service recovery professionally
- Maintain accurate medical records and office documentation
- Manage office budgets, payroll coordination, and supply inventory
- Coordinate with vendors, laboratories, and outside service providers
- Implement office policies, procedures, and workflow improvements
- Support providers to ensure smooth clinical operations
Medical Assistant at Nu U Skin Care (2010-10 – 2014-12)
Provided clinical and administrative support in a busy dermatology practice. Prepared patients for examinations and procedures, recorded medical histories and vital signs, assisted with dermatologic treatments, maintained electronic medical records, scheduled appointments, and educated patients on treatment and follow-up care. Demonstrated strong attention to detail, patient service, and knowledge of medical office procedures.
Medical Assistant at Nu U Skin Care (2009-07 – 2013-10)
- Assisted with patient intake, exams, and minor procedures
- Managed scheduling, insurance verification, and medical records
- Educated patients on skincare and post-treatment care
