Jc Laguna

Energetic and friendly server with 9+ years of experience in fast-paced casual dining. Proven ability to multitask, manage 7+ tables efficiently, and boost guest satisfaction scores by 20% through attentive service and deep menu knowledge.

Server at Villa nova italian (2025-01 – Present)

• Assisted coworkers in rush-hour periods by taking extra customer orders and bringing out prepared dishes
• Helped management and kitchen staff reduce idle time by 3 minutes by carrying out any dish that was ready, regardless of server responsible.

Server at king fish (2021-01 – 2023-12)

Demonstrated expertise in providing excellent customer service to a wide variety of guests in a busy restaurant.

• Successfully handled cash and credit card transactions, processed payments, and ensured accuracy in all sales.
• Established a positive rapport with customers to ensure repeat business.

Server at Del frisco's Grilled (2019-01 – 2022-12)

Established menu knowledge, and built rapport with customers to achieve average order sizes 10% over target. Recommended wine pairings with dishes along with desserts to provide an exceptional experience for diners that contributed to boosting the restaurant's ratings by 21%.

Server at Mastros (2018-01 – 2021-12)

Developed a thorough knowledge of the restaurant menu, including ingredients and preparation methods.

• Ensured compliance with all food safety and sanitation regulations.
• Demonstrated ability to learn new menu items quickly and accurately

– Anaheim high school (2000)