Bartender/Server - The Miami Beach Edition - THE MATADOR ROOM: Jean Georges Restaurant - Miami Beach, FL
(2022-01 - 2026-12)
Restaurant outdoor Bar & Indoor Front Facing Bar
- Created a welcoming and positive environment to make brunch/dinner and guests feel at home, resulting in recognition as a very welcoming, warm, caring, creative, and friendly employee to interact with.
- Maintained a robust Knowledge of food and Drink items to proactively up-sell menu items to guests while ensuring customer satisfaction.
- Maintained impeccably clean workstation and entered orders into POS workstation for transmittal to kitchen staff and communicated special instructions to kitchen staff.
- Created fresh house-made Syrups and Batches for new specialty cocktails or parties/ Business Groups meeting/ gathering.
- Provided knowledgeable storytelling to guests at the Bar about different categories of spirits as an elevated experience.
- Upsell knowledgeable storytelling, expensive rolling cart in the restaurant, such as (Gin, Tequila, Vodka, Rum, and whiskey.
- Completed Bar Inventory at the end of every month.
- Accomplished and extended my knowledge through several lateral services, quadruple coded in other departments such as "Basement Bowling/Club Bartender, Banquet Server/ Bartender, Residence Concierge, Bellman.
Front-facing Bar Bartender (Center Bar) / Front-facing Model Bartender (L. Bar) - SEMINOLE HOTEL, HARD ROCK AND CASINO - Hollywood, FL
(2013-01 - 2021-12)
- Ensured that all guests felt welcome and provided responsive, professional, fast, and accurate service.
- Maintained impeccably clean workstations that were consistent with the casino's standards.
- Served the lounge area as a cocktail server/ Bartender as needed during busy times.
- Mixed and served alcoholic beverages, accepted payments from customers, cleaned glasses and bar utensils, and balanced cash receipts to record sales.
- Stocked and maintained a sufficient level of beverage products behind the bar to assure a smooth service period.
Banquet Bartender/ Server - The Grand Pelican - Fort Lauderdale Beach, FL
(2020-01 - 2022-12)
- Prepared and served a wide variety of alcoholic and nonalcoholic beverages according to established recipes. Set up and break down the bar area before and after events. Maintained a clean and organized bar area and adhered to health and safety guidelines.
- Served patrons with food and beverages in a positive and friendly manner. Provided information to help with food and beverage selections. Presented ordered choices promptly and efficiently. Maintained dining ambiance with an enthusiastic attitude.
