Concierge at TheClara (Related Properties) (2026-01 – Present)
- Front Desk
- Package and mail
Social Media Advocate Owner at Planned Companies (2022-12 – Present)
- Updating and promoting business's on social media
Assistant Real Estate Property Manager at Cornerstone Property Management (2024-07 – 2025-05)
Assistant Community Manager at Fairfield Residential (2021-02 – 2022-05)
Assistant Community Manager at Associa (Home Owner's Association) (2020-01 – 2020-08)
- Maintain all property accounting and reporting, including collecting and posting rent, financial and leasing reports, month end, pre close, bank deposits and ensuring a balanced rent roll.
- Prepare monthly close-out and financial reports.
- Process invoices for payment, collect rent, fees, and other payments.
- Complete bank deposits, dispositions, and account reconciliations.
- Use of property management software such as Yardi or Appolio to record, track, and report on all financial workings of the community.
- Acted as a liaison for cross-functional business units during team trainings, calibration sessions, and leadership meetings, with members from QA, Sales, Product Owners, and Service teams.
- Assist the Property Manager with the overall operations including maintenance of rentals, capital improvements, reporting, evictions, lease renewals, audits, inspections etc.
- Field and respond promptly to homeowner inquiries via phone, e-mail, work order, letter, and/or in person.
- Interact with vendors and assist with addressing emergency requests as necessary.
- Update tracking system to include all conversations/correspondence with homeowners.
- Assist in preparing agendas, update management reports, and compile documents and copies for Board meeting packages.
- Prepare newsletters, flyers, and other various documents to inform homeowners of maintenance service or projects, activities, meetings, etc.
- Assist lead Community Manager in monitoring corporate and client delinquency rates and collections process for account portfolio.
- Assist lead Community Manager with issuing of key fobs, pool passes and processing access keys.
- Assist lead Community Manager with ARB (Architectural Review Board) application processing and perform on-site community inspections as necessary.
- Assist lead Community Manager with requests for proposals, repair quotes, insurance notification lists.
- Assist lead Community Manager in preparing homeowner CC&R violation letter and communicate results of hearings to homeowners within the time frames set by state statues or governing documents as needed.
Assistant Property Manager at Renior Staffing/Robert and Half (2019-05 – Present)
On and off assignment
Location Manager at Cherry Hill Productions (2019-04 – 2019-04)
Assistant Property Manager at Alliance Properties (2019-02 – 2019-04)
Bartender at The Smoking Pig (2018-07 – 2018-10)
DMV Technician at AAA (2017-10 – 2019-02)
- Provides service and operational functions for AAA Members including; DMV (processing on server and organizing government documents to be sent to state capital), cashiering, auto travel, and insurance sales support, complying with expectations for maintaining required standards, policies and procedures
- Understands and actively promotes products and services to achieve individual goals in support of meeting organization goals and objectives.
- Elected as Volunteer Lead representing the Milpitas Branch and Event Planning.
- Acted as a liaison for cross-functional business units during team trainings, calibration sessions, and leadership meetings, with members from QA, Sales, Product Owners, and Service teams
- Analyze data reports using Google Sheets, Excel, and internal database storage systems
- Provide performance feedback to agents regarding call time, escalation rates, hold times, customer rapport and phone behavior.
On Premise Recruiter for Flex at Aerotek (2017-06 – 2017-08)
- Coordinates creative recruiting resources and networking activities to attract qualified employees interested in contract, contract to hire and direct placement employment.
- Perform all necessary contractors screening to ensure the contractors' qualifications meet open positions (i.e. interviews, reference checks, skills testing, background checks, etc…)
- Process documentation using online databases, Excel, and manual filing systems.
Corporate Concierge at Jean Paul Concierge (2016-10 – 2017-03)
- Coordinates travel assistance and concierge-like service to executive-level clients, including booking airfare, hotels, cruises, activities, tours, transportation, dining reservations, etc.
Guest Service Ambassador at Westfield Corporation (2016-02 – 2016-12)
Retail Service Leader at Nordstrom Rack (2014-11 – 2015-08)
Retail Service Ambassador at Lab Series Vendor Specialist (2015-09 – 2015-12)
Retail Service Ambassador at Victoria's Secret (2015-08 – 2016-01)
Retail Service Ambassador at BCBG MAXAZRIA (2014-04 – 2014-11)
Retail Service Ambassador at Chico's (2013-11 – 2014-04)
Retail Service Ambassador at Nordstrom Rack (2012-05 – 2013-05)
Guess Service Specialist at Bloomingdales (2013-05 – 2013-10)
Handbags Sales Associate at Gottschalks (2007-06 – 2009-04)
