Special Project Coordinator - City of Atlanta
(2016-04)
- Maintained a resource list of all contact persons necessary.
- Assisted with organizing project report road maps.
- Supported Telecommunications team to track all wireless devices and run quarterly reports.
- Compiled and distribute the results of monthly audit or when requested by Project Director.
- Captured data from various applications for report collaboration.
- Analyzed and resolve project issues in a timely and accurate manner.
- Provided electronic technical services for compliant and non-compliant projects utilizing the EPMIS software application tool.
Generation IT Support Specialist Program
(2021-05 - 2021-06)
Training Participant (in progress) Participating in a 12 week IT Support Specialist program spending over 250 hours learning skills in computer networking, operating systems fundamentals, troubleshooting and problem solving IT infrastructure and configuration issues.
- Hands-on practice on the skills needed to be a successful IT support specialist.
- Expected date of completion: June 2021.
Traffic Systems Operator, SR - City of Atlanta
(2000-05)
- Operated computer-based programs to identify correct owners; responds to oral and written inquiries from individuals, their representatives, and other agencies in a timely manner.
- Established and maintained contact with public agencies and other sources concerning faulty components.
- Responded to and making radio transmissions and official telephone inquiries; report writing; answering public inquiries from customers both on the telephone and walk-ins at the Transportation Division.
- Acted as a liaison between the company and police; analyzes, interprets, and applies information from public records under the Georgia Open Records Act (GORA).
- Recorded descriptions and chronology of events which required action by the systems operator that will be used for historical analysis.
