Jeanna Weber

Results-driven professional with over 20 years of experience developing, implementing and managing programs. Proven track record in problem solving, loss prevention, customer relations, financial analysis and optimizing workflows while meeting established goals and deadlines.

External Auditor 2 - Dept of Public Safety/Compliance Office

(2023-02)

• Developed and managed new monitoring process for grants worth +$10 million leading to operational improvements in how programs administered grants. Managed 80% increase in grants monitored
• Designed and implemented a risk assessment framework to inform continuous monitoring, increasing efficiency and identification of high-risk areas while improving decision-making related to program operations
• Managed compliance monitoring visits with program partners (grantees, program administrators, fiscal departments and Office of Compliance) with an emphasis on state and federal policy adherence, fiscal accountability and program integrity
• Conducted routine audits of DPS grant programs by performing a critical review and analysis of records, operations and activities while collecting data to ensure compliance with federal and state statutes, regulations and grant requirements
• Analyzed internal controls implemented by sub-grantee to determine effectiveness in preventing fraud, waste, and abuse and compliance with grant requirements including operational policies, procedures, financial reporting and record-keeping
• Analyzed data to identify trends, gaps and internal control weaknesses. Developed concise and accurate audit reports & results detailing work performed, key findings & actionable recommendations to resolve deficiencies and non-compliance; provided policy guidance and technical assistance to staff regarding compliance requirements
• Partnered with colleagues and subject matter experts to improve processes and achieve performance targets

Examiner II/Examiner III - Dept of Commerce/Division of Liquor Control

(2019-05 - 2023-02)

• Managed efficient and uninterrupted workflow across daily operations by assigning work and training staff
• Improved process workflow to ensure efficient processing of applications and eliminated 60-day backlog
• Promoted to Accountant Examiner 3 as lead worker
• Recognized as Employee of the Quarter for consistently exceeding performance standards and supporting compliance objectives
• Supported adherence to internal controls and privacy standards while ensuring audit readiness through consistent documentation, quality review, and error mitigation
• Reviewed and analyzed liquor permit applications regarding compliance with Ohio Liquor Laws
• Managed stakeholders’ communication and error resolution
• Facilitated updates to system development; tested system upgrades and worked with information technology staff to develop resolutions
• Managed public records requests

Branch Sales & Service Associate - PNC Bank

(2018-03 - 2019-05)

• Managed risk through adherence to all policies and procedures demonstrating heightened scrutiny to identify and prevent loss
• Received quarterly recognition as Top Banker in region for a consecutive 12-month period
• Ensured compliance with internal policies and federal regulations during daily operations: identified discrepancies and potential risks, implemented process improvements to support organizational compliance standards
• Supported risk management efforts through accurate documentation and exception reporting
• Trained and supervise new staff
• Performed quality assurance reviews of cash drawers, ATM’s and Vault and addressed any resulting performance issues identified through coaching and training.

Team Lead Patient Registration - OHIO HEALTH

(2016-09 - 2018-03)

• Managed compliance with privacy laws (HIPAA), confidentiality and documentation standards
• Trained and supervised new registration staff
• Provided support as Team Lead answering questions and providing policy-based solutions for staff
• Facilitated quality policy-based improvements resulting in decrease in insurance denials for surgical procedures
• Relieved supervisor of difficult administrative duties such as collecting and managing cash, managing staff schedules and payroll, managed escalated cases requiring interpretation of policy, discretion and sound judgement and more
• Recognized with quarterly STAR award for consistently exceeding performance standards and collection goals

Administrative Management - Eastern Gateway Community College

Financial Management - Columbus State Community College courses - Management Advancement for Public Service - John Hopkins School & The Ohio State University