External Auditor 2 - Dept of Public Safety/Compliance Office
(2023-02)
- Developed and managed new monitoring process for grants worth +$10 million leading to operational improvements in how programs administered grants. Managed 80% increase in grants monitored
- Designed and implemented a risk assessment framework to inform continuous monitoring, increasing efficiency and identification of high-risk areas while improving decision-making related to program operations
- Managed compliance monitoring visits with program partners (grantees, program administrators, fiscal departments and Office of Compliance) with an emphasis on state and federal policy adherence, fiscal accountability and program integrity
- Conducted routine audits of DPS grant programs by performing a critical review and analysis of records, operations and activities while collecting data to ensure compliance with federal and state statutes, regulations and grant requirements
- Analyzed internal controls implemented by sub-grantee to determine effectiveness in preventing fraud, waste, and abuse and compliance with grant requirements including operational policies, procedures, financial reporting and record-keeping
- Analyzed data to identify trends, gaps and internal control weaknesses. Developed concise and accurate audit reports & results detailing work performed, key findings & actionable recommendations to resolve deficiencies and non-compliance; provided policy guidance and technical assistance to staff regarding compliance requirements
- Partnered with colleagues and subject matter experts to improve processes and achieve performance targets
Examiner II/Examiner III - Dept of Commerce/Division of Liquor Control
(2019-05 - 2023-02)
- Managed efficient and uninterrupted workflow across daily operations by assigning work and training staff
- Improved process workflow to ensure efficient processing of applications and eliminated 60-day backlog
- Promoted to Accountant Examiner 3 as lead worker
- Recognized as Employee of the Quarter for consistently exceeding performance standards and supporting compliance objectives
- Supported adherence to internal controls and privacy standards while ensuring audit readiness through consistent documentation, quality review, and error mitigation
- Reviewed and analyzed liquor permit applications regarding compliance with Ohio Liquor Laws
- Managed stakeholders’ communication and error resolution
- Facilitated updates to system development; tested system upgrades and worked with information technology staff to develop resolutions
- Managed public records requests
Branch Sales & Service Associate - PNC Bank
(2018-03 - 2019-05)
- Managed risk through adherence to all policies and procedures demonstrating heightened scrutiny to identify and prevent loss
- Received quarterly recognition as Top Banker in region for a consecutive 12-month period
- Ensured compliance with internal policies and federal regulations during daily operations: identified discrepancies and potential risks, implemented process improvements to support organizational compliance standards
- Supported risk management efforts through accurate documentation and exception reporting
- Trained and supervise new staff
- Performed quality assurance reviews of cash drawers, ATM’s and Vault and addressed any resulting performance issues identified through coaching and training.
Team Lead Patient Registration - OHIO HEALTH
(2016-09 - 2018-03)
- Managed compliance with privacy laws (HIPAA), confidentiality and documentation standards
- Trained and supervised new registration staff
- Provided support as Team Lead answering questions and providing policy-based solutions for staff
- Facilitated quality policy-based improvements resulting in decrease in insurance denials for surgical procedures
- Relieved supervisor of difficult administrative duties such as collecting and managing cash, managing staff schedules and payroll, managed escalated cases requiring interpretation of policy, discretion and sound judgement and more
- Recognized with quarterly STAR award for consistently exceeding performance standards and collection goals
