Customer Service Representative
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Hard Worker, Bilingual, 5+ years experience
Empathetic and highly skilled Bilingual Customer Service Representative with 5 years of remote experience helping customers feel heard, supported, and understood. Adept at CRM platforms, workflow optimization, and resolving complex issues with patience and clarity.
Bachelor’s Degree in Health Allied with a strong foundation in communication, service delivery, and human-centered support. Complemented by a professional Certification in Customer Service, reinforcing expertise in client interaction, problem‑solving, and service excellence across diverse environments.
