Registered Nurse - Cleveland Clinic Tradition Hospital
(2024-01)
- Coordinate patient care by communicating with physicians, case management, and interdisciplinary teams
- Maintain accurate, timely documentation in electronic medical records (EMR)
- Educate patients and families, ensuring understanding and satisfaction
- Support hospital policies, quality standards, and patient safety initiatives
- Serve as a reliable point of contact for patient needs and concerns
- Administer medications, IV therapies, and treatments safely
Patient Care Technician - Cleveland Clinic Tradition Hospital
(2019-01 - 2023-12)
- Supported nursing staff with patient care coordination and daily operations
- Assisted with admissions, discharges, and patient flow
- Provided exceptional customer service to patients and families
- Documented patient information accurately and efficiently
- Developed strong prioritization and multitasking skills in a high-volume environment
Environmental Services - Cleveland Clinic Tradition Hospital
(2018-01 - 2019-12)
- Maintained compliance with hospital cleanliness and safety standards
- Collaborated with clinical staff to support infection control initiatives
- Demonstrated attention to detail and accountability in regulated settings
Cashier - Publix Supermarkets - Orlando, FL
(2017-01 - 2018-12)
- Delivered high-quality customer service in a fast-paced retail environment
- Managed transactions accurately while maintaining positive customer interactions
- Maintained knowledge of store promotions, policies, and loyalty programs
- Managed long checkout lines while maintaining speed and accuracy
- Resolved minor customer concerns and escalated issues when appropriate
- Supported team members during peak hours to maintain smooth store operations
Shift Supervisor - Panera Bread - Port St. Lucie & Orlando, FL
(2013-01 - 2017-12)
- Supervised daily operations and staff scheduling
- Resolved customer concerns professionally and efficiently
- Managed cash handling, drawer counts, and end-of-shift reports
- Ensured compliance with food safety, sanitation, and company standards
- Led shift meetings to communicate goals, promotions, and performance expectations
- Monitored inventory levels and assisted with ordering and stock rotation
