Jeany Alaban

Highly organized and detail-oriented professional seeking a Front Office Receptionist position. Bringing an excellent communication skills, strong multitasking abilities, and an ability of providing an exceptional customer service in a fast-paced environment.

Front Office Personnel at El Dorado Beach Resort, Lipayo Dauin Negros Oriental (2014-05 – 2017-03)

• Accepting booking through calls & email as well as sending an invoices
• Orientating guest resorts rules & guidelines
• Promoting an excursion as well as diving

Front Office Team Leader at Allamanda Dive Resort & Liveaboard, Lipayo Dauin (2017-04 – Present)

• Team Leader manages frontdesk department, scheduling, assessment & inventory
• Making sure everything is organized from guest check-in until they check-out
• Answering inquiries via phone call
• Checking room prior guest arrival making sure it'll be ready prior guest arrival

Customer Service Representative at Qualfon, Dumaguette City (2021-06 – 2022-04)

Handing call from a Telco Company based in Miami & Atlanta

Associate in Secretarial Science – Negros Oriental State University (NORSU), Dumaguette City (2012-06 – 2014-03)

Secondary – Dauin National High School, Dauin Negros Oriental (2007-06 – 2011-03)

Primary – Panutubuan Elementary School Panutubuan Dauin (2001-06 – 2006-03)