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I’m a seasoned operations and customer experience professional with over 20 years of leadership across logistics, dispatch, and enterprise support. My career spans roles in the U.S. Army Reserve, Dart Logistics, and nearly two decades at Comcast, where I led teams, optimized processes, and delivered high‑impact customer solutions.
I bring a blend of strategic thinking and hands‑on execution, with strengths in communication, organization, and problem‑solving under pressure. I’m currently expanding my logistics expertise through my Wheels 2 Wealth courier business while seeking remote opportunities where I can contribute operational excellence, reliability, and a strong service mindset. I thrive in fast‑paced environments, adapt quickly, and take pride in delivering results that make a measurable difference.
I am a senior operations and customer experience leader with a 20‑year track record driving performance, optimizing logistics workflows, and elevating service delivery across complex, high‑volume environments. My background spans military logistics, dispatch and office management, and nearly two decades of enterprise‑level leadership at Comcast, where I led teams, strengthened operational frameworks, and delivered measurable improvements in efficiency and customer satisfaction. I combine strategic insight with hands‑on execution, excelling in fast‑paced settings where clarity, precision, and decisive problem‑solving are essential.
Currently expanding my logistics portfolio through my Wheels 2 Wealth courier business, I am pursuing remote operations and dispatch roles where I can apply my leadership, operational discipline, and commitment to excellence to help organizations scale with confidence.
I completed advanced training as an Automated Logistical Specialist in the U.S. Army Reserve, gaining foundational expertise in supply chain operations, inventory control, and organizational readiness. I’ve also pursued ongoing professional development throughout my career, including leadership, customer experience, and operational management training during my 18 years at Comcast.
This combination of military discipline, logistics training, and corporate leadership development equips me with a strong operational mindset and the ability to excel in fast‑paced, service‑driven environments.