Jeff Jones

Authorized to work in the US for any employer. Willing to relocate: Anywhere

Electro-mechanical Technician - Radiodetection - Raymond, ME

(2021-11)

Oversee duties in the Dry Air Department. Receive, diagnose, and repair air dryers with a wide range of capacities and types from individual components (i.e. single and three-phase compressor motors, desiccant dry towers, pressure regulators, sensor/interface PCBs, etc.) to entire units.

• Assist the Production team when assembly or calibration issues arise
• Assist the Engineers with solving quality issues and new parts
• Take calls from customers to assist their Field Technicians with diagnostic and repair concerns

Appliance Repair Technician - Jones Appliance Service and Repair - Bridgton, ME

(2013-06 - 2023-03)

Duties included but not limited to assisting in the day to day operations of an Appliance Repair Company.

• Receive and set up service requests from a variety of Manufactures, Retail Sellers, Extended Warranty Contract Companies and cash customers
• Diagnose and repair their household appliance
• Order and receive parts from various suppliers
• Find new avenues to Market the business
• Conduct financial review, analyses, and long-term planning and management of business and key drivers to impact sales and profit

Overnight Produce Associate - Whole Foods Market - Portland, ME

(2018-11 - 2020-09)

Break down nightly produce delivery from the Distribution Center. Rotating new product into backstock and filling Produce Department displays. Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.

• Assists Team Leader in organizing and displaying volume and seasonal items
• Completes spoilage, sampling, temperature, and sweep worksheets as required
• Assists with periodic inventory checks
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards
• Performs opening duties as assigned; ensures accuracy of signs and pricing
• Performs other duties as assigned by store, regional, or national leadership

Loss Prevention - Renniassance Lodge At Sonoma - Sonoma, CA

(2010-09 - 2013-04)

Duties include but not limited to patrolling all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.

• Lock property entrances when required
• Conduct daily physical hazard inspections
• Respond to accidents, contact EMS or administer first aid/CPR as required
• Assist guests/employees during emergency situations
• Notify appropriate individuals in the event of accidents, attacks, or other incidents
• Defuse guest/employee disturbances
• Call for outside assistance if necessary
• Complete incident reports to document all Security/Loss Prevention related incidents
• Handle all interruptions and complaints
• Resolve safety hazard situations
• Escort any unwelcome persons from the property without interrupting the orderly flow of property operation
• Report to scenes of vehicle accidents/thefts
• Call for assistance using proper code responses
• Complete a Loss Prevention shift summary/daily activity report
• Maintain confidentiality of all Security/Loss Prevention and property reports/documents
• Conduct investigations and gather evidence
• Conduct interviews with relevant parties
• Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities
• Prepare and review written documents accurately and completely

Automotive Center Store Manager - Sears Auto Center - San Rafael, CA

(2010-04 - 2010-10)

Oversaw operations of a $2.5+ million a year Auto Center. Develop a high-performance team by hiring, coaching, developing and managing performance of Assistant Manager and Associates.

• Plan, direct and supervise the work and productivity levels of Associates to ensure standards are met or exceeded
• Conduct observation, training and coaching of Associates in selling and service process and skills
• Make appropriate decisions on subordinate performance, up to and including termination of employment following various appropriate disciplinary processes
• Shipping and Receiving – Managing and supervising to ensure accurate accounting of merchandise coming into the center and transfers, returns or exchanges that impact inventory records
• Manage On-Hand counts where needed to ensure inventory accuracy
• Work with Loss Prevention to ensure End of Day cash and credit records are correct
• Train and coach associates in safety requirements, ensures initial reporting of all accidents and follow through on Associate's injuries
• Maintain Auto Center within OSHA and EPA regulations
• Maintain appearance of the store
• Interact with the FLS Managers to integrate Automotive into FLS activities
• Maintain relationships with Human Resources and Loss Prevention teams to help provide assistance in the daily Auto Center operations
• Focus on selling, service and support teams on consistent, timely and accurate customer care
• Assess service shortfalls and reacts quickly to ensure customer satisfaction and achievement of time standards
• Stay up to date on the local market and track competition and trends in the market; communicates with District, Region and Home Office Support to address unique local market considerations
• Full P&L accountability and analysis of Auto Center
• Conduct financial review, analyses, and long-term planning and management of business and key drivers to impact sales and profit
• Set, plan and manage expense, drive margin, maintain appropriate merchandise protection standards

General Manager, 1st Assistant Manager and 2nd Assistant Manager - Advance Auto Parts

(2004-12 - 2008-04)

Oversaw daily operations of a Retail and Commercial Auto Parts Store.

• Create a weekly schedule while staying within payroll range
• Attend all scheduled/required Company meetings
• Monitor and manage inventory levels to ensure maximum profitability
• Hire, train and develop employees that ensure that the store is operated according to Company Policy
• Maintain sales productivity for each store employee
• Review weekly/monthly/quarterly Profits and Loss reports to ensure accuracy and then create and implement a plan to improve the next report
• Maintain store appearance and merchandising standards
• Properly complete and submit all reports as required
• Administer a formal, written employee performance appraisal when due
• Administer a merit increase consideration of all employees
• Build and maintain working relationships with commercial accounts and other customers
• Ensure weekly/monthly staff meetings
• In the capacity of General Manager, I also lead the opening of the Ellsworth Maine location

General Studies - High school diploma - Sonoma Valley High School (1998-09 - 2002-06)