Manager
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Results-driven leader with over 5 years of experience leading high-volume, customer-facing sales and technical teams in complex environments. Proven record of driving performance improvement through coaching, operational discipline, data-informed execution, and cross-functional collaboration. Expertise in talent development, workflow enhancement, increasing conversion and productivity, and delivering measurable business value while maintaining strong customer experience standards.
I’ve spent over five years leading customer-facing teams in fast-paced environments, focused on sales performance, service quality, and day-to-day operations. I coach and develop teams, hold people accountable, and use real data and customer feedback to fix problems and improve results. I’m known for staying calm under pressure, making clear decisions, and helping teams perform better while delivering a strong customer experience.
Completed pre-medical college coursework at Pontificia Universidad Católica Madre y Maestra, with a strong foundation in analytical thinking, problem-solving, and disciplined study in a rigorous academic environment.
