Treatment Coordinator
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Adaptable, patient focused professional with experience in treatment coordination, administrative support, and clinical assistance. Skilled in clear communication, schedule management, and supporting smooth daily operations. Known for quick learning, teamwork, and efficient problem solving. Fluent in English and Vietnamese.
Treatment Coordinator (2025-05 – Present)
I currently work as a Treatment Coordinator, where I guide patients through their treatment plans by clearly explaining recommended procedures and associated costs. I monitor key performance metrics to stay aligned with practice goals, ensure patients feel supported throughout their treatment journey, and schedule appointments strategically to meet daily production targets. My role centers on providing a positive patient experience and helping each individual successfully complete their treatment.
Dental Treatment Plan Coordinator/ Office Manager at Confident Smile Dentistry (2017-11 – 2025-05)
At this practice, I've taken on a wide range of responsibilities, including presenting and selling treatment plans, dental assisting, scheduling, tracking case shipments, managing inventory, and more. Throughout my time here, I've gained extensive knowledge that allows me to confidently train others in various roles. I'm highly adaptable, able to step into any position as needed, and skilled at resolving issues efficiently to keep the practice running smoothly.
High school diploma – Dixie M. Hollins High School (2015-08 – 2018-05)
