Sales Development Representative at Referrizer (2025-12 – 2026-07)
SaaS Commission-Based
- Conducted outbound prospecting and qualified leads for fitness, wellness, and local service businesses.
- Scheduled product demos, maintained CRM pipeline updates, and identified client growth opportunities through consultative sales conversations.
- Collaborated with sales teams to improve lead quality, demo attendance, and customer engagement.
Outbound Sales Representative at Syncova (2025-01 – 2025-10)
SaaS Commission-Based
- Managed early-stage client relationships by identifying needs and recommending appropriate service packages.
- Supported decision-making process through timely follow-ups, improving trust and conversion quality.
- Contributed to early-stage retention by delivering structured onboarding and positive client experience.
B2B Outbound Sales Representative at Telco Industry (2022-05 – 2024-12)
- Managed end-to-end B2B sales conversations, guiding clients from outreach to onboarding, retention, and ongoing account support.
- Built long-term client relationships by identifying business needs and positioning multiple telecom products and service solutions.
- Maintained accurate CRM records and consistently ranked among the team's top performers for customer satisfaction, retention, and account growth.
CSR/EA/SALES at T-mobile (2018-10 – 2022-05)
- Built strong customer relationships by identifying needs, resolving billing and technical concerns, and providing tailored service solutions.
- Assisted customers with product options, account support, and upselling opportunities while maintaining clear communication and high satisfaction.
- Maintained accurate CRM records and consistently ranked among top performers for customer satisfaction, retention, and sales performance.
