Scheduling Coordinator/Office Manager - Dechem LLC - Salisbury, MD
(2023-01 - 2026-03)
- Coordinated orders for growers and all major chicken companies, guaranteeing accurate and timely service
- Scheduled and managed daily, weekly, and monthly deliveries and applications for insecticides, rodent control, litter amendments (PLT), and disinfectants for chicken houses and farms
- Oversaw service scheduling for Amick, Allen Harim, Mountaire Farms, Perdue, and Tyson Foods
- Handled weekly placement calls and daily revisions, contacting every grower listed by each company
- Adapted quickly to frequent schedule changes and urgent requests from multiple companies
- Maintained clear communication with growers and company representatives to facilitate smooth operations
- Demonstrated strong attention to detail and organizational skills in a fast-paced environment
- Managed up to 12 individual schedules and 1 overall live schedule per week, improving scheduling efficiency by 70%
Cleaner/Crew Leader - TLC Cleaning - Lewes, DE
(2019-07 - 2022-08)
- Scheduled client cleanings and managed daily, weekly, and monthly cleaning calendars
- Directed cleaning crews to confirm all tasks were completed efficiently and on time
- Ordered and maintained inventory of cleaning supplies for multiple job sites
- Fielded all questions and concerns from clients, providing excellent customer service
- Managed billing and payroll for staff, securing timely and accurate payments
- Performed various types of cleaning, including deep, residential, commercial, and pre/post construction
- Oversaw cleaning of windows, walls, restaurants, businesses, and construction sites on a regular basis
- Maintained high standards of cleanliness and client satisfaction across all projects
- Managed 2 cleaning schedules per week, making a positive increase in client satisfaction
Manager/Cleaner - A&E Services - Seaford, DE
(2017-05 - 2019-06)
- Scheduled client cleanings and coordinated crew assignments
- Directed cleaning teams to complete residential, commercial, and construction projects
- Ordered supplies and managed inventory for multiple locations
- Fielded client questions and resolved concerns to confirm satisfaction
- Managed billing and payroll processes for staff
- Performed hands-on cleaning for deep cleans, residential, commercial, and pre/post construction sites
- Maintained 1 overall schedule while also maintaining 6 personal schedules for each employee per week, streamlining operations by more than half
CNA and MedTech - John B. Parsons Assisted Living Community - Salisbury, MD
(2016-06 - 2017-05)
- Passed medications to residents according to physician orders and facility protocols
- Assisted residents with all Activities of Daily Living (ADLs), including bathing, dressing, and mobility
- Maintained residents' daily schedules and verified timely participation in activities
- Accompanied residents to doctor's appointments and provided support during visits
- Spent quality time with residents daily to promote emotional well-being and companionship
- Worked in the dementia unit
- Kept a record of each resident's daily behaviors and notified the charge nurse of any changes
- Supported up to 10 residents per shift, improving patient care outcomes
