Jenna Griffin Briley

Organized and detail-oriented team player with experience in merchandising, customer service, and technology. Skilled in inventory management, problem-solving, and utilizing software tools to complete tasks efficiently and collaborate effectively. Eager to leverage technical and organizational skills to excel as an IT Specialist.

Retail Merchandiser (Vender) - Hallmark - Central, SC

(2021-12)

• Work with management to merchandise seasonal goods.
• Working on the sales floor, including greeting, and helping customers, stocking shelves, taking inventory, and ordering Hallmark products using company Issued devices.
• Organized merchandise and completed tasks on time.
• Collaborate with others to obtain products or display items and execute marketing plans.

Cashier - Ingles - Clemson, SC

(2018-01 - 2021-12)

• Handle cash, credit, or check transactions with customers
• Issue change, receipts, refunds, redeem stamps and coupons.
• Scan goods and collect payments ensuring pricing is correct, using a point-of-sale system.
• Sanitizing carts and store during COVID-19

IT Help Desk - Tri-County Technical College - Pendleton, SC

(2017-06 - 2017-10)

• Welcomed customers daily, responding to questions and needs over the phone and in person.
• Solved customers' needs through the ticketing system.
• Supported and maintained in-house desktop, laptop computer systems.
• Offered excellent customer service by responding to customers with a positive attitude.
• Organized inventory quickly and efficiently.

IT Internship - Cyber Solutions - Anderson, SC

(2018-02 - 2018-05)

Media and IT Volunteer - Trinity Wesleyan Church - Central, SC

(2016 - 2023)

Media and IT Volunteer - East Picken Baptist - Central, SC

(2024)

Certificate - Sys Admin & Infrastructure - Greenville Technical College (2025-12)

Bachelor of Science - Computer Information Systems (Concentration in Business) - Southern Wesleyan University (2017-05)