Jenna Whiteford

Responsible and motivated with a strong willingness to learn and grow in a professional environment. Demonstrates reliability, accountability, and very good interpersonal skills. Passionate about helping others and ensuring positive experiences through effective communication and attention to detail. Eager to contribute to a team while developing new skills and gaining hands-on experience.

Registered Pharmacy Technician (2023-12 – 2025-07)

• I worked directly with patients at the counter and over the phone.
• I assisted with processing prescriptions, verifying patient information, and explaining insurance coverage and copay details in a way that's easy to understand. When issues came up, such as insurance rejections or delays, I would take the time to resolve them.
• Most importantly, I strived to create a positive experience for every patient.

Pharmacy Clerk (2021-01 – 2023-12)

• I assisted customers at the counter, processed transactions, and answered general questions.
• I supported the pharmacy team by organizing prescriptions, managing inventory, and ensuring the work area remained clean and efficient.
• I built strong communication and customer service skills while maintaining accuracy and attention to detail.

Bachelor of Science in Biological Sciences – University of South Carolina Columbia

Associates in Art and Science – University of South Carolina - Union