Event Production Team Lead - House of Wilde Events - Denver, CO
(2026-06)
- Support luxury wedding and event production through hands-on coordination, crew leadership, vendor communication, venue logistics, and client-facing execution.
- Coordinate shifting event-day priorities, timelines, setup needs, inventory movement, and real-time communication between crew members, vendors, venue teams, and clients.
- Maintain House of Wilde's standards for professionalism, presentation, inventory care, and thoughtful client experience during installation, production, and strike.
- Anticipate needs, solve problems quickly, and help keep moving pieces organized in fast-paced, high-detail environments.
- Seeking to transition into a more consistent internal support role where I can contribute my operations, organization, communication, and systems-building strengths beyond event days.
Operations, Partnerships & Client Experience Manager - Carrera's Tacos
(2025-08 - 2026-04)
- Managed client, vendor, and community partner communication for corporate catering, nonprofit events, VIP clients, and private activations.
- Coordinated event logistics, fulfillment details, special requests, timelines, and client follow-up for large-scale orders and events exceeding $2,000+ per event.
- Created client communication, upsell, and follow-up systems that improved organization, conversion, and guest experience for a $2.3M annual business.
- Supported leadership with vendor coordination, event preparation, operational planning, and day-to-day problem solving across changing business priorities.
- Developed team training and service standards focused on hospitality, relationship-building, client retention, and consistent execution.
- Launched a breakfast and beverage program driving 12% sales growth with projected 45% peak-season growth.
Founder (Concept Development) - Panchitos Café
- Developed beverage concepts and brand positioning for a culturally inspired coffee concept.
- Built vendor relationships and early-stage business strategy for future retail expansion.
District Sales Manager & Recruiting Operations Specialist - Farmers Insurance — Mile High District Office
(2024-06 - 2025-08)
- Managed recruiting pipeline supporting 37 insurance agencies across the Denver metro area. Held recruiting events, candidate screening, onboarding preparation, and training support for agency owners.
- Screened 15+ candidates weekly, maintaining an average of 9 interviews per week for agency owners.
- Generated 31 qualified appointments resulting in $57,547 in issued premium for the nations top producing agent.
- Maintained 84% interview show rate through candidate preparation and follow-up strategy.
- Contributed to 49% of Life & Property issued premium year-to-date through lead qualification and appointment generation.
- Built recruiting dashboards and pipeline tracking systems to monitor candidate flow, interview conversion, and hiring outcomes across 200+ district employees.
Sales Associate - State Farm-Danny Barrera Agency
(2023-01 - 2024-06)
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Meet and exceed quotas established by agent, including record highs of $85k in monthly premiums.
Dispute Specialist - Nordstrom Card Services
(2019-09 - 2022-09)
Promotion
- Supported credit employees with customer escalations and questions about billing issues.
- Trained new dispute employees and supervisors on policies and procedures.
- Worked closely with cross-functional business partners to ensure audit regulations were followed.
Financial Card Service Specialist - Nordstrom Card Services
(2018-10 - 2019-09)
- Solution-oriented role involving opening new credit accounts, increasing credit limits, and providing quick analytical solutions.
- Flexible in duties assigned and interested in leadership and fraud prevention.
Claims Processor & Customer Benefits - United Medical Resources
(2018-01 - 2018-10)
- Corresponded with insured individuals and agents, advising calculated claim amounts.
- Transcribed and entered data for document preparation and account adjustment.
- Reviewed individual client insurance policies to determine coverage.
