Jennesa Elegado-Fernandez

Dedicated administrative professional with over four years of dental experience providing exceptional customer service, coordinating schedules, managing confidentiality records, and supporting daily office operations in fast-paced environments. Known for strong communication, attention to detail, and building positive relationships with patients and team members. Adaptable, organized, and eager to contribute to a dynamic organization.

Dental Front Office and Treatment Coordinator - Aloha Smiles Dental and Hawaii Implant Center

(2023-08)

• Treatment plan
• Insurance verification and pre-authorization
• Financial arrangements and payment collection
• Patient scheduling, follow-up, and appointment management
• Maintaining patient records, patient intake, and registration
• Open Dental Software

Dental Front Office and Treatment Coordinator - Honolulu Keiki Dental and Kapolei Keiki Dental

(2021-01 - 2023-08)

• Insurance verification, billing, claim submission, and processing
• Managed patient billing and accounts receivable, including collection coordination when necessary
• Insurance verification and pre-authorization
• Financial arrangements and payment collection
• Patient scheduling, follow-up, and recall management
• Maintaining patient records, patient intake and registration
• Dentrix Software

Aiea High School