Jennifer Arroyo-Torres

Bilingual administrative and operations professional with experience supporting front-desk functions, scheduling, client communication, documentation, and workflow coordination in healthcare and service-based environments. Recognized for professionalism, accuracy, and discretion when handling confidential information. Adaptable, detail-oriented, and effective in fast-paced settings that require strong organizational and communication skills.

Administrative & Operations Coordinator - Dookie Hunters - Arlington, TX

(2025-01)

• Coordinate scheduling, routes, and daily service operations
• Handle client inquiries via phone, email, and text
• Prepare quotes, invoices, and service documentation
• Maintain customer records, schedules, and payment logs
• Conduct follow-ups, confirmations, and customer support
• Assist with basic marketing outreach and service coordination

Surgical Services Associate - Texas Health Resources - Fort Worth, TX

(2026-01)

• Support departmental operations through coordination and documentation
• Communicate professionally with staff and patients
• Assist with scheduling workflows and task prioritization
• Follow privacy, safety, and compliance standards

EVS Facility Support - Texas Health Resources - Fort Worth, TX

(2023-07 - 2025-10)

• Supported hospital operations by responding to service requests
• Communicated with nursing staff and departments to resolve needs
• Maintained accurate task completion documentation
• Worked in a fast-paced, regulated healthcare environment
• Followed HIPAA, confidentiality, and infection-control standards

Operations Support (Contracted) - UBM Services (City of Arlington Facilities) - Arlington, TX

(2018-06 - 2023-04)

• Assisted with daily operations and facility support
• Maintained work logs and service documentation
• Supported supervisors with coordination and reporting
• Provided professional support in public-facing environments

Associate Degree - Business Administration / Health-Related Studies - Tarrant County College