Patient Care Coordinator - Sher Allergy - Largo, FL
(2020-08)
Patient Care Coordinator Front Desk
- Check In/Checkout patients
- Check insurance
- Make appointments
- Collect copays/past due balance
- Computer systems used- Phreesia, Centricity, E Clinical
- Verify Insurance through Availity/United Website/Humana Military
Patient Care Coordinator - Physicians Immediate Care
(2020-12 - 2021-08)
- Check in/out 50 to 80 patients a day
- Handle Front Desk solely answering all phone calls
- Update, Check Validity on Insurance and Medicaid
- Collect any co-pays and past due balances
- Experiment, Velocidox, Clockwise, Qgenda, and PVM computer software used
- Scan in all documents into patients charts
- Fax any all records needed documents to doctors or hospitals
- Workman's Comp Patients, EPS-drug screens, pre-employment, INS(immigration) immunizations and physicals, work and school physicals as well as common colds. X-rays and Stitches.
- Dispense in house medications
Accounts Receivable Clerk - Climate Design - Clearwater, FL
(2018-08 - 2020-09)
Accts Receivable
- Daily invoice mailing to customers
- Daily banking information and distributing
- Posting Payments/Running Credit Card Transactions
- Taking accounts receivable questions
- Updating Job Costing/Sales To Date Worksheet Daily
- Backup For Receptionist
- Month end A/R processes
- Work the aging and follow up on balances
- Handling account receivables calls
- Managing credit and refund requests
- MS Office /Excel
- Excellent oral and written communication
- Able to work in a fast-paced environment
CSR - Sea World Employment Center - Orlando, FL
(2015-04 - 2018-07)
Customer Service
- Inbound Calling for all Sea Parks FL, CA, VA, PA, TX
- Sales, tech calls, customer relation calls and escalations
Loan Officer - INSTALOAN - Orlando, FL
(2014-10 - 2015-02)
Process Title Loans, Signature Loans and Personal Loans
- Collections Calls, Field Visits, and scanning files
- One on one contact with customers
Selling Specialist - Dillard's, Inc. - Orlando, FL
(2012-09 - 2014-11)
Mens Department Sales With Daily Sales goals
- Highest Sales Rep for 2013/$494,000 in one year
- Answer phones/Returns/ Exchanges
- Mentor and Train new employees
- Responsible for merchandise setup, display, Mahican Changes
- Promoted w/in 7 months to Selling Specialist, in charge of Mens Daniel Cremieux for my sales/hard work and dedication
- Train/Mentor other employees
Front Desk Receptionist - Wyndham Vacation Ownership - Orlando, FL
(2012-03 - 2012-09)
Guest Services/Front Desk Position
- Check in /Check out guests
- Handle incoming phone calls/reservations/trained on Opera
- Handles multiple complaints from guests
Financial Processor - Kelly Services - Lincoln Financial
(2011-08 - 2012-03)
Temp Position
Front Desk Receptionist - Ruoff Home Mortgage - Fort Wayne, IN
(2009-08 - 2011-05)
- Put together loan packets
- Answer multi line phone lines
- Data Entry-Bills, Checks
- Send out mailers, fed ex packages, overnight packages, hand out regular mail
- Order Supplies for all the 4 offices-paper, pens, highlighters, cleaning supplies, folders, etc.
- Familiar with Microsoft Word and Excel
Dispatcher - EMG Alarm Monitoring Company
(2007-01 - 2008-08)
- Dispatch, monitor burglary, fire, panic alarms throughout US
- Handle multi line phone from alarm dealers and their customers, provide some technical support to them
- Data Entry-computer
Team Leader - Amscot Financial Services
(2006-01 - 2007-12)
Payday loan company
- Floater
- Process small payday loans
- Cash checks
- Issue Money Grams and Money Orders
- Sold Prepaid phone cards
