Jennifer Brooks

Handled incoming and out going customer calls. Answered customer questions about accounts and billing. Assisted placing orders and answering shipping questions.

Patient Care Advocate - BroadPath Healthcare Solutions - Tucson, AZ

(2022-11 - 2023-02)

• Handled incoming and out going customer calls.
• Answered customer questions about accounts and billing.
• Assisted placing orders and answering shipping questions.
• Familiarized with HIPPA, PHI, and PII regulations

Customer Service Representative - Alorica - Joplin, MO

(2020-06 - 2022-08)

• Customer care, inbound calls.
• Assisted customers with questions, scheduling, placing orders, and order issues.

Server - L'Osteria Mondello - Cheyenne, WY

(2018-05 - 2018-10)

• Opening prep, serving food, caring for customers, closing work.

Adventure guide - Maverik - Cheyenne, WY

(2018-04 - 2018-07)

• Food prep, serving.
• Customer service, operating register, open and closing kitchen.

Cashier - Walmart - Cheyenne, WY

(2015-03 - 2015-06)

• Customer service, running register.

Office manager - Jerry's General Labor - Cheyenne, WY

(2009-03 - 2014-10)

• Scheduling jobs, handling invoices, payroll, and advertising.

Asst. manager - Burger King (Nor-mar) - Cheyenne, WY

(2008-04 - 2008-10)

• Supervising employees, handling customer service, handling daily operations, opening and closing.

Manager - Flying J - Cheyenne, WY

(2007-04 - 2008-02)

• Supervising employees, handling customer service, handling daily operations, covering wherever needed.

High school equivalent (1994)