Office Supervisor/Surgery Scheduler - Desert Ortho
(2018-09)
- Scheduling appointments, incoming calls, filled in for front desk
- Trained new hires
- Surgery scheduling, insurance authorizations and referrals
- Built providers schedules and facilities in EMR and maintained them
- Back up biller; billed office visits, surgeries and inpatient consults to all insurances
Manager - American Legion
(2014-11 - 2018-09)
- Responsible for hiring and firing of employees
- Train all employees
- Responsible for making employee schedule
- Purchasing all equipment and supplies
- Organize special events and hall rentals
- Maintain relationship with all vendors
- Payroll, Accounting, quarterly taxes, monthly finance reports
- Organize monthly meetings
- Monthly Inventory
Senior Surgery Scheduler - Honor Health
(2007-03 - 2016-05)
Responsible for Customer Service and resolution
- Scheduled for five hospitals and Peri Operative services encompassing 56 operating rooms
- Organization and arrangement of surgery schedule for six multi-specialty surgery departments including Robotic, Neuro, Trauma, Orthopedic, GYN, Urology, Plastics, Bariatrics, Ophthalmic, General, Pediatric, Cardiovascular, Hand and Open Hearts
- Maintained surgeon block statistics with release times and utilization of block
- Scheduled cases via E-scheduling through outlook, fax and phone for approximately 47,400 cases annually between inpatient and outpatient
- PHS (scheduling system) specialist for surgery scheduling department. Build comments, doctors, new rooms and equipment into the computer system to make sure we are able to schedule accurately. Test all new programs or upgrades to make sure it will run smoothly during transition
- Trained multiple employees
- Audit: built audit reports in Excel and completed them for department
