Jennifer Fragelus

Motivated, independent, and passionate professional with a natural ability to lead, manage, and connect with people. Known for taking initiative, going above and beyond expectations, and stepping up when leadership is needed. Experienced in team supervision, guest relations, conflict resolution, event coordination, healthcare administration, and fast-paced operations.

Dependable, organized, and proactive with a strong work ethic and the ability to remain professional under pressure. Passionate about management, helping others succeed, and making a positive impact wherever I work.

Supervisor of Kids Club at Four Seasons (2022-01 – 2024-12)

• Supervised and supported a team of 15+ staff members, delegating responsibilities, setting expectations, and maintaining accountability across daily operations.
• Built a strong foundation in team leadership, youth programming, guest satisfaction, conflict resolution, and luxury hospitality.
• Anticipated operational needs and prepared in advance, allowing the team to remain efficient, organized, and ready during high-volume periods.

Medical Receptionist at Path medical (2023-01 – 2025-12)

• Provided professional, welcoming service while assisting patients in a fast-paced medical environment.
• Managed scheduling, phone communication, check-in/check-out, and administrative responsibilities.
• Maintained accuracy, organization, confidentiality, and professionalism.
• Communicated effectively with patients, staff, and management while handling multiple properties.

Youth Attendant at The Boca Raton (2025-01 – Present)

• Consistently go above and beyond by taking initiative, preparing ahead, and ensuring daily operations, camps, and special events run smoothly.
• Preparing activities ahead of schedule, coordinating responsibilities with associates, keeping the team organized, stepping in where needed, and ensuring events ran smoothly from setup through closing.
• Successfully handle and de-escalate guest concerns by remaining professional, taking ownership, and finding effective solutions that protect the guest's experience.