Chair's Assistant/Faculty Support - Yale University, Dept of Music
(2019-01)
- Serve as administrative support and a source of information for the Chair, faculty, students, and visitors on the policies and procedures of the department.
- Process expenses for faculty and students, as well as visitor reimbursements and honorarium payments.
- Gather and submit all necessary documentation for vendors that will be receiving payments from the department.
- Create and manage searches and promotions in Interfolio.
- Provide full support for faculty search procedures including, creating ads, setting up events, interviews, and travel arrangements for on-site visits.
- Onboarding and support of new faulty and instructors.
- Maintain gift records, donor information, mass mailing, and meeting minutes for the Friends of Music annual appeal.
- Assist the manager for the annual Yale Baroque Opera Project - includes contracts, union payments, vendor set up, expenses, and purchases.
- Keep track of all faculty appointments and promotions.
Licensing and Credentialing Specialist - Yale University, Dept of Pediatrics
(2018-01 - 2019-12)
- Maintain records of licenses, insurance, contracts, and other materials related to faculty and staff training, privileging, and credentialing.
- Advise faculty and staff on renewal procedures.
- Manage recruitment advertising for new appointments.
- Process privileging forms and communicate with the Yale-New Haven Hospital staff as needed.
Sr. Administrative Assistant/Program Coordinator - Yale University, Dept of Psychiatry
(2015-01 - 2018-12)
Served as the direct administrative support and primary source of information for the Executive Director, all staff, faculty, providers, students, and clients on the policies, procedures, and office activities related to the Community Services Network (CSN).
- Organized community events, meetings, scheduled appointments, and managed calendars.
- Assisted other departments at the Connecticut Mental Health Center (CMHC) with onboarding, training, and other tasks as needed.
Administrative Assistant/HMIS Data Coordinator - Yale University, Dept of Psychiatry
(2009-01 - 2015-12)
- Ordered all office supplies, created state of CT purchase requisitions, and managed purchases for all staff.
- Exclusively maintained CSN data which provided reports for utilization and management.
- Organized and monitored workflow to serve clients and staff both efficiently and effectively.
- Cross-trained and worked as the temporary Program Manager at Shelter Plus Care.
- Assisted in data interpretation and analysis for both the CSN and the Shelter Plus Care Program of New Haven.
- Trained staff on data entry, data cleaning, and the Homelessness Management Information System (HMIS).
- Created a new electronic filing system for referrals that reduced paper waste and HIPAA compliant.
- Developed new program policies and procedures with CSN faculty members.
- Created and maintained agency organizational units, including analyzing and implementing group policy needs.
- Supported staff in the use of their desktop equipment by creating job specific manuals and training.
- Effectively collaborated and communicated with the community, staff, interns, students, and faculty.
- Created reporting documentation and reference guides for use by eight collaborating agencies.
- Ensured data management procedures complied with standard Department of Mental Health and Addiction Services (DMHAS) policies.
Department Manager - Big Y Foods
(2006-01 - 2009-12)
- Oversaw the work of several employees, monitored sales and merchandising techniques, and maintained reliable professional relations with outside vendors.
- Supported the team with daily tasks and handling new challenges.
- Utilized conflict resolution techniques with customers and employees.
- Trained in Human Resources including: scheduling, personnel policies, interviewing, and hiring.
- Provided a high level of customer service daily.
- Created and supported in-store events related to new product launches and seasonal events.
- Built and maintained professional and effective customer and vendor relationships.
