Jennifer Herrera
SPOC(single point of contact) loss mtigation Dept
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About
I am an experienced professional with a strong background in mortgage and escrow processes, having worked with Freedom Mortgage where I coordinated closings and supported clients through complex financial transactions. I bring excellent organizational skills, clear communication, and a customer‑focused approach to every role. Currently pursuing my Oregon notary commission, I am passionate about helping people navigate important paperwork with accuracy and empathy.
My ability to manage schedules, handle sensitive documents, and provide reliable support makes me well‑suited for a Remote Notary Scheduler/Coordinator position.
Experience
I have a strong background in mortgage and escrow processes from my time at Freedom Mortgage, where I coordinated closings and supported clients through sensitive financial transactions. I’m currently pursuing my Oregon notary commission, bringing both technical knowledge and a commitment to accuracy and trust. With proven skills in scheduling, customer service, and document handling, I thrive in remote coordination roles that require organization, clear communication, and reliability.
Education
- Oregon Notary Basics Training (in progress)
Currently enrolled in Oregon’s notary certification program, gaining knowledge of notary laws, document verification, and compliance requirements.
- Mortgage & Escrow Training (Freedom Mortgage)
Hands‑on learning through professional experience, including loan closing procedures, escrow account management, and borrower education.
- Professional Development
Adapted quickly to new systems such as Workday onboarding, showing strong ability to learn and apply new processes.

