Jennifer Lazowski

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy

Barista at Scooters (2025-09 – 2026-02)

• Made drinks in a timely order
• Greeted customers with a smile
• Kept a calm attitude when in stressful situations

COPE Director at Owasippe Scout Reservation (2025-06 – 2025-08)

• Taught staff climbing safety, techniques, and procedures
• Managed a climbing area with a climbing wall, a high ropes course, and a zipline
• Guided team building exercises to develop the youths’ communication, problem solving, and team work skills
• Provided customer service in the ways of compromise when situations arose due to weather
• Assisted participants and staff in achieving personal goals within their development through the use of setting plans for individuals

Service Crew at Wendy’s (2024-09 – 2025-05)

• Prepared food items accurately and quickly, adhering to strict food safety guidelines
• Enhanced customer satisfaction by providing efficient and friendly service
• Maintained a clean and organized work environment for improved customer experiences

COPE/Climbing Wall Instructor at Owasippe Scout Reservation (2021-06 – 2023-08)

• Enhanced climbers’ safety by conducting thorough pre-climbing equipment checks and providing clear instructions on proper use
• Increased customer satisfaction by properly addressing concerns and ensuring a safe, enjoyable climbing experience
• Taught various skills, such as rope tying, belaying, and proper climbing safety
• Maintained cleanliness of the climbing area, leading to improved facility appearance and better client experience
• Assisted clients in setting personal goals and developing customized training plans for optimal progress in climbing skills
• Guided team building exercises for BSA scouts that help develop communication skills, confidence, trust, and problem solving

Service Crew Member at Panera Bread (2020-09 – 2021-05)

• Enhanced customer satisfaction by providing efficient and friendly service
• Maintained a clean and organized work environment for improved customer experiences
• Assisted in training new employees to meet high standards of service during peak hours
• Prepared food items accurately and quickly, adhering to strict food safety guidelines

Food Runner at Hollywood Palms Cinema (2020-01 – 2020-03)

• Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff
• Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items
• Assisted servers in attending to guests’ needs, ensuring a smooth service flow during peak hours
• Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons

Bachelors of Arts in Music Performance, Music Composition – Western Illinois University (2025)