Barista at Scooters (2025-09 – 2026-02)
- Made drinks in a timely order
- Greeted customers with a smile
- Kept a calm attitude when in stressful situations
COPE Director at Owasippe Scout Reservation (2025-06 – 2025-08)
- Taught staff climbing safety, techniques, and procedures
- Managed a climbing area with a climbing wall, a high ropes course, and a zipline
- Guided team building exercises to develop the youths’ communication, problem solving, and team work skills
- Provided customer service in the ways of compromise when situations arose due to weather
- Assisted participants and staff in achieving personal goals within their development through the use of setting plans for individuals
Service Crew at Wendy’s (2024-09 – 2025-05)
- Prepared food items accurately and quickly, adhering to strict food safety guidelines
- Enhanced customer satisfaction by providing efficient and friendly service
- Maintained a clean and organized work environment for improved customer experiences
COPE/Climbing Wall Instructor at Owasippe Scout Reservation (2021-06 – 2023-08)
- Enhanced climbers’ safety by conducting thorough pre-climbing equipment checks and providing clear instructions on proper use
- Increased customer satisfaction by properly addressing concerns and ensuring a safe, enjoyable climbing experience
- Taught various skills, such as rope tying, belaying, and proper climbing safety
- Maintained cleanliness of the climbing area, leading to improved facility appearance and better client experience
- Assisted clients in setting personal goals and developing customized training plans for optimal progress in climbing skills
- Guided team building exercises for BSA scouts that help develop communication skills, confidence, trust, and problem solving
Service Crew Member at Panera Bread (2020-09 – 2021-05)
- Enhanced customer satisfaction by providing efficient and friendly service
- Maintained a clean and organized work environment for improved customer experiences
- Assisted in training new employees to meet high standards of service during peak hours
- Prepared food items accurately and quickly, adhering to strict food safety guidelines
Food Runner at Hollywood Palms Cinema (2020-01 – 2020-03)
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items
- Assisted servers in attending to guests’ needs, ensuring a smooth service flow during peak hours
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons
