Jennifer Lee

Diligent customer service professional with 10+ years of experience in administrative support and hospitality. Proven track record in managing operations, enhancing customer satisfaction, and exceeding sales goals. Skilled in communication, data entry, and office management, with a strong ability to empathize and connect with clients.

Willing to relocate: Anywhere

Uber Eats Driver at UberEATS (2025-02 – Present)

• Pickup food or shop for customers
• Check to make sure the order is correct
• Deliver the order to the customers address

DoorDash Delivery Driver at DoorDash (2025-02 – Present)

• Pick up orders from restaurants
• Shop for customers
• Check to make sure order is correct
• Deliver to customers address

Leave of Absence at NA Leave of absence (2024-01 – 2025-02)

My family and I moved from Florida to Virginia. I took time to get my son adjusted to our new surroundings. I was lucky enough to be able to take this time with my son. They grow so fast. He is my whole world. The time has come for me to get back to work. I'm looking for a job where I can help do good in someone's life. I love to help people. I'm very empathetic and have a customer service background.

Administrative Assistant at Robersons Custom Remodeling (2018-11 – 2023-12)

• Managed day-to-day operations of Business
• Communicated with Customers
• Handled phones and faxes
• Monitored office supplies
• Responded to emails/faxes
• General clerical support duties including filing

Data Entry Specialist at Datalot (2021-08 – 2022-03)

Worked from home

• Verified customer information
• Corrected any mistakes
• Answered customer questions
• Connected customer calls with auto insurance, homeowners insurance and health insurance providers

Server/Server Trainer at Norma Jeans of Sarasota (2016-02 – 2020-02)

• Handled a high volume of customers regularly
• Greeted guests
• Took and memorized orders
• Served food
• Checked on guests frequently
• Cleared tables
• Processed transactions
• Cleaned and sanitized restaurant

Leave of Absence to start school and care or my mother after cancer diagnosis at i didn’t work for a company (2014-01 – 2016-02)

I took time off of work to start school at argosy university. I started school in Feb 2014. Shortly after I started school my mother was diagnosed with simple cell lung cancer. I was her care giver from November 2014 - May of 2015.

Clubhouse Attendant/ Cart girl at Fox fire golf club (2013-09 – 2014-12)

• Got clubhouse ready for the day.
• Stocked golf cart with beverages and food.
• Drove around the course selling drinks and food to the golfers.
• Served draft beers and food inside the clubhouse.
• Counted up my daily sales and turned in the money to Manager
• Cleaned up clubhouse
• Took inventory of products.

Took time off to have my son at Personal leave of absence (2012-08 – 2013-09)

I took a leave of absence from August 2012- September 201 3. I was pregnant and my son was born on December 06, 2012. I stayed home with him until September 2013.

Front Desk Receptionist/ Membership Consultant at Elements Massage (2009-06 – 2012-08)

• worked as a membership consultant
• was a key employee.
• Scheduled appointments
• sold memberships and various packages for massage therapy.
• counted down the cash drawers and made deposits to the bank.
• helped the therapists when they needed help with linens etc...
• Always surpassed my sales goals

Waitress/Cashier at Findaddys Sports bar (2005-09 – 2010-05)

• Handled a high volume of customers regularly
• Greeted guests
• Took and memorized orders
• Prepped lunch and dinner
• Served food
• Checked on guests frequently
• Cleared tables
• Processed transactions
• Cleaned and sanitized Sports bar
• Took and prepared to go orders
• Helped bartender prepare drinks for service staff
• Trained new employees

Server/ Curbside Carryout at Applebee's (2000-02 – 2005-06)

• Started serving tables
• after 2 years I was moved to car side carry out.
• was one of two to start car side at this location.
• answered the phone and sometimes had all 4 lines ringing at the same time.
• expedited all to go orders and ran the orders outside to the customers cars.
• had regular customers that I got to know just by their voice.
• would have cars wrapped around the building at times.
• After my shift I stocked supplies for the next shift.

Psychology (Still working on degree) – Argosy University (2014-04 – 2026-05)

Some college in Psychology – Argosy University - Sarasota (2015-04 – 2019-01)

– Sarasota School of Massage Therapy (2000-01 – 2003-05)

High school diploma or GED – South East High School (1992-08 – 1996-06)