Medical Assistant- Adult Medicine - Kaiser Permanente
(2023-12 - 2026-05)
- Rooming patients, vital signs, member outreach duties, handling messages
- Use of health connect (EPIC)
Office Coordinator - Dignity's St. Mary's Medical Center- Women's Health Center
(2023-09 - 2023-12)
- Checking voicemails, calling patient to confirm appointment
- Use of Cerner EMR software
- Chart prepping, file and pull charts for upcoming appointments
- Reviewing orders against a checklist
- Up-keep of medical records
Director of Staff Development Assistant - Bayview Rehabilitation Hospital
(2023-05 - 2023-09)
- Handle staff and residents Covid testing and uploading results in excel spread sheet
- Assist with orientations for nursing students and all new staff
- Audit CNA's reports of ADL's
- Assist with physicals for staff
- Assist with different project and help out where needed
Medical Assistant - Pain and Rehabilitation Consultant Medical Group
(2022-03 - 2022-10)
- Rooming patients for our PA, assist patients with prescriptions, help cover other MA's as needed
Office Manager/ Fingerprint Operator - Certifix Live Scan/Post Scan Mail
(2021-09 - 2022-05)
- Answer calls regarding Live Scan fingerprints, upload and scan mail for recipients
- Assist operators/vendors rolling prints remotely
Patient Care Coordinator - Gastroenterology Associates of the East Bay
(2020-12 - 2021-09)
- Proficient in Epic software, Sutter software, John Muir software
- Schedule GI procedures for patients, assist patients with procedure instructions
- Clinical and clerical tasks
- Medical records
- Scheduled appointments
- Call center
- Assist with projects
- Cover other PCC's as needed
Patient Contact Center - Muir Orthopedic Specialist
(2018-10 - 2020-12)
- In bound calls and light outbound calls
- Next Gen Software, PM Software, Book appointments for New and established patient
- Effective communication when informing patients and paying attention to detail
- Assist in projects such as clearing work logs in PM (practice management software) for the outbound/referral department
- Outbound calls to patients regarding referrals and reschedules
- Inform patients of covid-19 regulations, verifying prescriptions, verifying surgery orders, diagnostic orders, while complying with all HIPPA laws
Member Service Representative - Planet Fitness
(2016-09 - 2020-12)
- Excel spreadsheet for daily quota report for General Manager, handling and invoices, assist members of open and close accounts
Medical Assistant - Pediahealth
(2010-10 - 2011-01)
- Check in and prepare exam room for physician
- Administered immunizations, took vital signs, screen patients and assist with scheduling
- Sent prescription requests to pharmacy
- Use of EHR systems
- Light administrative duties such as, answering phone calls covering for lunch breaks, greeting patients, updating and filing patients' medical records, filling out insurance forms, handling correspondence, arranging for laboratory tests
