Jennifer Okafor

Data Operations Specialist with experience in high-volume document processing, data entry, and validation across financial and operational workflows. Skilled in maintaining data integrity, reviewing records for accuracy, and using Microsoft Excel, Microsoft 365, Google Workspace, and enterprise systems to support efficient document handling. Recognized for strong attention to detail, accuracy, and reliable handling of confidential information.

Geofencing & Data Operations Specialist at Interstate Batteries (2025-07 – Present)

• Created, organized, and maintained geofences for over 1,900 dealer locations using GreenMile and Google Maps, enabling accurate location-based services and improving routing precision for field teams
• Verified routing and location data with GIS tools and internal databases, ensuring data integrity and supporting operational accuracy for logistics planning, which resulted in reliable logistics schedules and fewer routing errors
• Analyzed route performance using Excel reporting tools, identified recurring inefficiencies, and recommended adjustments that improved overall routing efficiency
• Partnered with operations leadership to resolve data discrepancies and streamline business processes, cutting resolution time and enhancing workflow consistency

Document Specialist at Capital One Auto Finance (2024-05 – 2025-03)

• Processed and entered 500+ financial documents daily with typing accuracy while maintaining regulatory compliance
• Reviewed and verified records across multiple systems to ensure information accuracy and data integrity
• Used Microsoft Office suite and proprietary applications to streamline document processing and improve workflow efficiency
• Handled sensitive customer information and documentation securely, following Capital One data-privacy protocols

Substitute Teacher at Teachers Now Staffing Solutions (2024-02 – 2024-09)

• Managed classroom technology, such as SMART boards and Google Classroom, to deliver lessons without technical interruptions, ensuring smooth learning experiences
• Adapted lesson delivery to varied classroom settings and instructional systems, collaborating with staff to keep students engaged and maintain instructional continuity
• Maintained accurate attendance and classroom documentation using the school's digital entry system, achieving 100% data accuracy for administrative reporting
• Communicated with staff and students via email and school messaging tools to address daily operational needs, resolving issues promptly and supporting efficient classroom flow

Fulfillment Center Associate at Amazon DFW8 (2023-05 – 2024-01)

• Scanned belt packages with a handheld barcode scanner and lifted items up to 50 lb onto assigned pallets using a pallet jack, maintaining accurate package tracking
• Loaded 50+ items and trailer barcodes daily to ensure correct truck routing
• Returned over 50 items, inspected and graded their condition using a quality-check checklist, and routed them for restock or damage processing, improving inventory data integrity

B.S. in Information Technology – Western Governors University (2027)

A.S. in Criminal Justice – Collin College (2023)