Jennifer Rojo

Logistics and supply chain professional with 6+ years of experience coordinating domestic and international transportation, shipment execution, freight analysis, claims, and 3PL operations. Proven ability to improve shipping efficiency, reduce freight costs, resolve service issues, and support on-time delivery across multiple business units.

Advanced

Excel/VBA skills with experience using SAP, TMS, Power BI, and Microsoft Power Automate. Known for proactive problem-solving, cross-functional communication, and data-driven process improvement.

Shipping Coordinator - Amphenol CIT

(2021-05)

• Manage approximately 120 pallets daily across three business units, with approximately 25% of shipments being international, while coordinating pickups across a broad network of transportation carriers.
• Support seamless inbound and outbound material flow through the warehouse in an operation supporting approximately $27M USD in monthly business, helping maintain uninterrupted logistics operations.
• Coordinate domestic and international transportation, including carrier selection, rate negotiation, scheduling, tracking, expedited shipments, and delivery issue resolution.
• Manage 3PL compliance and TMS activity, including freight invoices, contract/tariff validation, payment authorization, and disputes of incorrect charges.
• Developed a freight-savings initiative using customer-level route analysis that generated approximately $100K in annual savings.
• Built Power Automate workflows to streamline approval requests and reduce manual administrative work.
• Created Power BI dashboards and destination heatmaps to analyze outbound freight spend, shipping routes, customer sales, and freight-budget performance.
• Manage transportation claims, including damage/loss investigations, carrier follow-up, root-cause analysis, corrective actions, and case closure.
• Partner with Customer Service, Purchasing, suppliers, warehouses, and carriers to resolve transportation issues and maintain reliable supply chain flow.

Logistics Analyst - Carlisle Interconnect Technologies

(2019-09 - 2021-05)

• Managed inbound and outbound transportation claims, including case submission, damage/loss documentation, carrier investigations, reimbursement requests, and follow-up through resolution.
• Performed 5 Why root-cause analysis on transportation issues and coordinated corrective and containment actions to address quality concerns and prevent recurrence.
• Coordinated with cross-dock warehouses and carriers to maintain on-time pickups, shipment flow, and daily operational continuity.
• Supported logistics administration and process controls while maintaining quality standards and clear communication with internal and external stakeholders.

Bachelor's Degree - Customs & International Commerce - Universidad Durango Santander (2019)