Jennifer

Results-driven operations and data administration professional with 10+ years of experience supporting high-volume retail, digital fulfillment, service, and early childhood education environments. Demonstrated expertise in workflow optimization, compliance, documentation, customer service, and team collaboration. Currently pursuing a Bachelor of Science in Business Administration & Management.

Infant Teacher - FE Warren Child Development Center

(2026-02)

• Provide attentive infant care while supporting developmental milestones and daily routines
• Maintain compliance with child safety, sanitation, and program policies
• Collaborate with families and staff to support a nurturing learning environment
• Document daily activities, feeding schedules, and developmental observations

Server / Operations Support - Curries Dining

(2025-01)

• Manage high-volume transactions with accuracy and adherence to financial controls
• Coordinate daily service operations including order processing and customer support
• Identify workflow inefficiencies and contribute to process improvements
• Maintain strong customer service standards in a fast-paced environment

Assistant Manager / Aisles Online Manager / Merchandising Support - Hy-Vee

(2024-01 - 2025-12)

• Led digital fulfillment operations ensuring order accuracy and compliance
• Analyzed inventory and staffing reports to optimize performance
• Collaborated with vendors and teams to maintain product availability
• Utilized Excel and internal systems to track metrics and resolve discrepancies

Digital Coach / Front End Coach / Team Lead - Walmart

(2017-01 - 2024-12)

• Oversaw multi-department operations focusing on efficiency and compliance
• Reviewed performance data to identify trends and staffing needs
• Managed scheduling, attendance, and documentation for teams
• Trained and developed team members on systems and procedures

Co-Owner - Lake Mills Auto Salvage

(1992-01 - 2012-12)

• Directed daily operations including customer service and inventory management
• Ensured compliance with state and local regulations
• Improved tracking systems to enhance efficiency and accuracy

Paraprofessional - Knoxville Community School District

(2007-01 - 2018-12)

• Supported classroom and administrative documentation
• Assisted with student record management and tracking
• Collaborated with staff to maintain consistent procedures

Bachelor of Science - Business Administration & Management - Bellevue University (2026-05)

Associate of Arts - William Penn University (2017-05)