Room Service Attendant - Baptist Health Lexington - Lexington, KY
(2025-04)
- Delivered prompt and efficient room service to hospital guests, ensuring timely delivery of food and beverages
- Maintained a high level of professionalism and customer service while interacting with patients in their rooms
- Collaborated with the kitchen staff to ensure correct preparation and presentation of all menu items
- Provided detailed descriptions of menu items, including ingredients, allergens, and special dietary options
- Adhered to strict hygiene standards when handling food items, maintaining cleanliness in accordance with health regulations
- Resolved guest complaints or concerns promptly and effectively, ensuring patients satisfaction at all times
- Maintained inventory levels for room service supplies such as trays, utensils, condiments, and napkins
- Collaborated with other departments such as housekeeping or front desk to coordinate patients requests or special arrangements
- Implemented strategies to improve efficiency in order taking process resulting in XX% reduction in errors
- Ensured accuracy by double-checking orders before leaving the kitchen area
- Maintained a clean work environment by regularly sanitizing workstations
- Utilized excellent communication skills when interacting with patients over the phone or through written requests
- Demonstrated flexibility by adapting quickly to changes in patients preferences or last-minute requests
- Coordinated closely with kitchen staff regarding any modifications or substitutions requested by patients
- Increased patients satisfaction scores by XX% through attentive service and personalized interactions
- Assisted in setting up room service trays with attention to detail for an appealing presentation
- Maintained a positive attitude even during challenging situations or demanding patients requests
- Collaborated with the kitchen team to ensure timely preparation of orders without compromising quality
Health Touch Nutrition aid / Dietary Aide - Cardinal Hill Rehabilitation Hospital - Lexington, KY
(2024-09)
- Conducted daily rounds to interact with residents, confirm food orders, and ensure adherence to prescribed nutritional meal plans
- Efficiently delivered and retrieved food trays to resident rooms, maintaining cleanliness and organization
- Proficiently operated computer systems to support kitchen and dietary operations
- Meticulously calculated meal costs to align with resident preferences and budgetary guidelines
- Responded to resident phone calls during service times, providing dietary information and assistance
- Ensured timely and accurate meal delivery to all residents, guaranteeing their nutritional well-being
- Maintained a valid Fayette County food handler's license to comply with dietary standards
Private Caregiver - Private Family - Carlisle, KY
(2023-08)
- Managing doctors appointments
- Driving to doctor's office
- Housecleaning
- Yardwork
- Meal prep, etc.
Deli/Bakery Associate - Walmart - Lexington, KY
(2023-03 - 2023-07)
- Opening deli associate
- Using slicer and adhering to all sanitary regulations of such
- Keeping food temperature within the proper safety range
- Assisted customers in selecting deli meats and cheeses, providing recommendations based on their preferences and dietary needs
- Prepared made-to-order sandwiches and wraps with precision and efficiency, ensuring orders were completed accurately and in a timely manner
- Maintained a clean and organized deli counter, including proper rotation of products to minimize waste and ensure freshness
- Assisted in baking a variety of breads, pastries, and desserts, following recipes and quality standards to produce delicious and visually appealing products
Production Worker - Leggett & Platt - Georgetown, KY
(2022-05 - 2023-03)
- Operated machinery and equipment to assemble products according to precise specifications
- Inspected finished products for quality assurance and made necessary adjustments to ensure compliance with company standards
- Collaborated with team members to streamline production processes and improve efficiency
- Maintained a clean and organized work environment to promote safety and productivity in the manufacturing facility
Production Worker - Mingua Brothers Beef Jerky - Paris, KY
(2018-06 - 2021-04)
- Ensured daily USDA inspection of all meat products in compliance with regulations
- Served as stand-in supervisor for 8-9 months, overseeing team of product specialists
- Led team in achieving sales goals through targeted training programs and incentives
- Cultivated strong relationships with key vendors for timely product delivery and supply chain issue resolution
- Conducted regular product knowledge sessions to enhance customer service and drive sales through upselling and cross-selling techniques
- Analyzed sales data and market trends to identify opportunities for expanding product offerings and improving store performance
Assistant Manager - Arbys Restaurant - Paris, KY
(2016-04 - 2018-06)
- Oversee crew and control labor
- Lead and support a team
- Ensure efficient operations
- Handle financial transactions securely
- Prioritize customer experience
- Maintain a well-functioning work environment
- Promote a positive and compliant work environment
- Team player with a strong work ethic
Account Specialist - Citi - Florence, KY
(2015-06 - 2016-01)
Responsibilities
- Responded to customer inquiries by phone, efficiently locating account information
- Provided exceptional customer support, prioritizing time management to ensure prompt and thorough assistance
- Cultivated positive customer relationships, fostering high satisfaction levels
- Earned customer commendation for exceeding expectations in service delivery
- Leveraged strong computer skills to navigate customer accounts and access relevant information
- Employed excellent communication and interpersonal skills to achieve outstanding customer satisfaction
Assistant Manager - Brandicorp Management Arby's - Dry Ridge, KY
(2012-04 - 2014-03)
- Lead and support a team
- Ensure efficient operations
- Handle financial transactions securely
- Prioritize customer experience
- Maintain a well-functioning work environment
- Promote a positive and compliant work environment
- Team player with a strong work ethic
CNA - Certified Nursing Assistant - Grand Manor Nursing and Rehabilitation Center - Williamstown, KY
(2008-03 - 2010-08)
Caring for elderly residents such as bathing, feeding, activities, etc. Daily Paperwork including feeding schedule, turning schedule, blood pressure stats, and communication with nurses.
CNA - Certified Nursing Assistant - Grand Haven Nursing Home - Cynthiana, KY
(2006-01 - 2008-12)
Caring for elderly residents such as bathing, feeding, activities, etc. Daily Paperwork including feeding schedule, turning schedule, blood pressure stats, and communication with nurses.
CNA - Certified Nursing Assistant - Johnson Mathers Nursing Home - Carlisle, KY
(2000-10 - 2002-01)
Caring for elderly residents such as bathing, feeding, activities, etc. Daily Paperwork including feeding schedule, turning schedule, blood pressure stats, and communication with nurses.
