Jennifer Turpin

Customer-focused professional with over 20 years of experience in both retail and corporate environments. Proven ability to deliver exceptional guest service, manage high-volume workflows, and create positive first impressions. Highly organized, personable, and skilled at multitasking in fast-paced settings. Seeking a part-time Hostess position.

Refund Processing Representative at Lincoln Financial Group (2020-01 – Present)

• Process high-volume financial transactions with accuracy
• Resolve customer issues professionally
• Collaborate with internal teams
• Manage multiple priorities in fast-paced environment

Executive Assistant at Lincoln Financial Group (2013-01 – 2020-12)

• Managed executive calendars and scheduling
• Coordinated meetings and events
• Maintained professional front-facing environment
• Handled changing priorities effectively

Executive / Marketing Assistant at Community & Southern Bank (2011-01 – 2012-12)

• Supported marketing events and promotions
• Prepared marketing materials
• Managed scheduling and admin tasks

Client Service Associate at Morgan Stanley Smith Barney (2005-01 – 2010-12)

• Provided high-level client service
• Assisted with account setup and requests
• Supported meetings and communications

Retail Associate at Various Retail

Additional retail experience

• Provided friendly customer service in fast-paced settings
• Assisted multiple customers efficiently
• Handled POS and transactions
• Maintained clean, organized spaces

Master of Arts – University of Oklahoma

Bachelor of Arts – University of Tennessee