Jenny De La O

Dental Receptionist with 9 years of experience in scheduling, insurance verification (PPO, Medicaid, Medicare, Liberty and Chip), Dental assistant, and dental software including Open Dental and Eaglesoft.

Dental Front & Back Office at Empire Dental (2026-03 – 2026-08)

• Managed front and back office responsibilities in a fast-paced dental practice.
• Scheduled and coordinated patient appointments.
• Verified dental insurance benefits, eligibility, limitations, and frequency.
• Prepared and followed up on insurance claims and pre-authorizations.
• Assisted with treatment planning and communicated treatment information with patients.
• Posted patient payments and maintained accurate account information.
• Completed patient check-in and checkout.
• Assisted the dentist and clinical team with patient care and dental procedures.

Hygiene Patient Coordinator at Space City Pediatric Dentistry (2023-06 – 2025-12)

• Maintained a personal tracking list of hygiene appointments, confirmations, and important appointment details to ensure accurate and organized scheduling.
• Monitored daily hygiene schedule and fill in any openings or cancellations to minimize gaps.
• Educating parents in Oral sedation treatment appointments.

Dental Assistant/ Receptionists at Pasadena Dental Doc (2021-01 – 2023-05)

• Provided both front desk and dental assisting support in a busy dental office.
• Assisted patients with scheduling, front desk communication, and general administrative needs.
• Educated patients on proper dental hygiene and oral health practices.
• Took dental X-rays and assisted with clinical procedures.
• Prepared dental treatment rooms and ensured necessary instruments and supplies were available.

High School Diploma – Chavez High School (2012-08 – 2016-05)

RDA Certification – Astrodome Career Center (2017 – 2017)