CASE MANAGER - Valley Behavioral Health - Salt Lake City, Utah
(2022-02)
- Assisted clients with obtaining basic needs such as housing, food, clothing, transportation, employment assistance and medical care.
- Maintained clients' records by reviewing case notes and logging events and progress.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Participated in community events to promote services and engage with public.
- Utilized grant writing skills to secure additional program funding.
- Partnered with local organizations to expand access to social and community services.
OFFICE SPECIALIST - Valley Behavioral Health - Salt Lake City, Utah
(2019-06)
- Scheduled appointments, maintaining calendars for personnel.
- Checked clients into their appointments and informed respective parties that the client is there.
- Coordinating with Billing and insurance providers.
- Ordered office supplies ensuring that all items were received in a timely manner.
- Answered incoming calls promptly and provided necessary assistance or directed callers to appropriate personnel.
