Jennypromo@ymail.com

Dynamic Executive Assistant with extensive experience managing complex schedules and travel arrangements for senior executives. Proven track record of improving operational efficiency, achieving significant cost savings through strategic procurement practices. Expertise in collaboration across departments, enhancing communication and compliance efforts.

Dedicated to maintaining confidentiality and building relationships at all organizational levels assuring seamless operations and project execution. "The glue that hold things together."

Executive Assistant - Otis Elevator Company - Palm Beach Gardens, FL

(2021-05 - 2026-06)

Supported 2 global vice presidents and CIO

• Heavy schedule management across multiple time zones
• Travel arranging (flights, hotels, ground transportation)
• Expense report creation and submission
• Preparation of weekly, monthly and quarterly staff and budget meetings
• Maintaining Microsoft Teams, Teams Channels and SharePoint
• Collaborated with Supply Chain and Finance on procurement related activities including purchase requisition submission
• Introduced & implemented RAIL (Rolling Action Item List)
• Part of the Marketing AI Task Force team
• Assist with onboarding of new hires

Mobile Device Operations - Otis Elevator Company - Remote

(2020-01 - 2021-05)

*Otis asked me to return in light of separation from parent company

• Day to day operations of Mobile device procurement and level 1 support desk operations
• Primary POC for internal customers and external vendors related to cellular services/devices/support
• Developed and maintained End-user device SOP/ training materials
• Project lead for mass device upgrade project for North America
• Lead effort to transition cellular service due to company acquisitions
• Contract renewal assistance for cellular service and support vendors
• Analysis of cellular lines and cellular usage/recordkeeping alignment resulting in $500k cost savings
• Developed internal chargeback process for unreturned mobile device resulting in establishing funds to offset device repairs and obtaining new devices (for break/fix exchange)
• Documenting SOP for department

Mobility Business Relationship Manager - United Technologies Corp - Remote (Otis' former parent company)

(2018-07 - 2019-12)

• Identify improvement opportunities with device procurement and device support for all UTC entities (Collins Aerospace/Pratt & Whitney/Carrier Corp/Otis/UTC)
• Established and implemented mobile device process for legal data preservation
• Maintain relationship with business units leads and mobile vendors/service providers
• Develop new and identify improvements with current processes/procedures
• Analyze end-user surveys responses and billing reports monthly
• Monitor and secure inventory of mobile accessories and break/fix spares inventory
• Manage mobility related projects internally and externally with the vendors
• Development of best-practices to support business needs
• Assist in establishing device standards, product offerings and cellular contract renewals
• Training and process improvement of mobile management systems
• Extensive cost savings efforts for Mobile technology

Mobility Administrator - Otis Elevator - West Palm Beach, FL

(2017-04 - 2018-06)

• Primary point of contact/SME for all mobile device procurement efforts
• Assuring company policies are implemented with mobile devices
• Centralized order processing/escalation of end-user needs
• Manage device procurement lifecycle for the company, maximizing cost savings
• Development of key processes with newly established mobile program
• Management and distribution of digital newsletter (North America)

Executive Assistant - Otis Elevator Company - Lombard, IL

(2008-08 - 2017-03)

• Support Regional Vice President, Regional Finance and Regional HR management
• Overhead cost reduction efforts (various) with average 35% savings
• Managed $100K+ regional contribution budget
• Project manager over office renovation and expansion projects
• Expense report management
• Coordination of travel and meeting logistics
• Lead Regional Representative for JDE transition "Train the Trainer"
• Regional SME for Records retention, audit preparation
• Regional admin trainer on varied job functions, including JDE financial software and Sarbanes Oxley
• Office reception duties for 4 branch offices at same location

Branch Administrative Assistant - Otis Elevator Company - Lombard, IL

(2006-07 - 2008-08)

• Administrative support to 18+ office and 60+ field associates
• Sarbanes Oxley preparation
• Accounts Payable
• Purchasing
• Field payroll processing
• Petty cash management
• Meeting coordinator both on/off site for all branch offices at location
• Regional safety specialized field training day logistics coordinator

Bachelors - Technology & Business - DePaul University (2018)