Residential Advisor at Sam Houston State University (2025-03 – Present)
- Build and maintain a supportive community for residents by organizing programs and encouraging engagement.
- Serve as a leader and role model while promoting a safe and inclusive living environment.
- Mediate roommate conflicts and aid residents in resolving interpersonal issues.
- Enforce university housing policies and respond to incidents according to residence life procedures.
- Develop effective communication and interpersonal skills through daily interaction with diverse residents.
- Plan and host educational, social, and wellness programs for the residence hall community.
- Complete incident reports and administrative tasks while maintaining professionalism and confidentiality.
- Collaborate with residence life staff and supervisors to support student success and wellbeing.
Crew Member at McDonald's (2021-09 – 2024-06)
- Maintained excellent customer service during fast-paced lunch and dinner rushes
- Correctly handled and recorded customers' orders
- Cleaned and organized the dining room area to maintain a comfortable and clean environment for customers
- Mastered point-of-service (POS) computer system for automated order-taking
- Resolved complaints promptly and professionally
Retail Crew Member at Hurricane Harbor Splashtown (2022-03 – 2022-06)
- Manage financial transactions
- Assists with inventory, including receiving and stocking merchandise
- Drive sales through the engagement of customers, suggestive selling, and sharing product knowledge
- Serves customers by helping them select products
