Jeremiah Manuel
Retail Appointment Setter
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About
Operations-focused professional with management, employee training, field operations, account management, and process improvement experience. Skilled in coordinating workflows, schedules, resources, inventory, safety, and team performance. B.A. in Sociology.
Experience
Retail Appointment Setter - Sunrun - San Jose, CA
(2026-07 - 2026-09)
- Generated and qualified homeowner leads through face-to-face retail engagement and scheduled appointments.
- Managed high-volume customer interactions while maintaining accurate information and follow-through.
Account Manager - AT&T - Fremont, CA
(2026-05 - 2026-07)
- Managed customer engagement, account information, follow-up, and appointment activity in a high-volume field environment.
- Applied organization, territory management, communication, and problem-solving skills to support customer needs.
Certified Route Trainer - Cintas First Aid & Safety - Sacramento, CA / Fremont, CA
(2024-09 - 2026-03)
- Trained new route drivers on company policies, procedures, safety expectations, and best practices.
- Developed training materials, evaluated performance, and provided coaching and feedback.
Route Service Sales Representative - Cintas First Aid & Safety - Fremont, CA
(2025-06 - 2026-03)
- Managed recurring route operations, prioritized accounts and schedules, and coordinated with customers and internal teams.
- Supported account growth while consistently generating approximately $40K–$50K in monthly sales.
Sales Service Representative - Cintas First Aid & Safety - Sacramento, CA / Fremont, CA
(2023-05 - 2026-03)
- Delivered recurring first-aid and safety services while maintaining customer relationships and dependable service.
- Coordinated service needs with internal teams and supported customer retention.
Operations Manager - adidas - Napa, CA
(2022-04 - 2023-03)
- Coordinated daily operations, schedules, resources, inventory, and team workflow to support productivity.
- Implemented process improvements, reduced downtime, and assisted with employee training on SOPs and safety.
Retail Sales Representative - adidas - Napa, CA
(2018-04 - 2022-03)
- Assisted customers with product selection, sizing, product knowledge, and overall shopping experience.
- Maintained sales floor standards, organized merchandise, replenished inventory, and supported visual presentation.
- Processed customer transactions, handled questions and returns, and provided professional customer service.
- Worked collaboratively with the retail team to meet sales goals, maintain store standards, and support daily operations.
Education
Bachelor of Arts - Sociology - California State University, East Bay (2021-05)
